Hi everyone before booking please read this.
Me and my wife was here as part of our honey moon, and since chances for getting scammed is pretty high in Hanoi we went to Thaison Hotel because of the good reviews. For peace of mind we bought all our north Vietnam trips at the Hotel it was more expensive but we thought we at least would get what we paid for…..
We were wrong, we bought trips to Halong (2 night’s Deluxe cabin on deluxe boat) when we got there all the people had paid for deluxe cabin and there were only 2 of the…. The boat was full of roaches and the trip we had paid for was cancelled.
Next were Sapa were they downgraded our hotel so we had no aircon (its really humid so nothing dried) and the room was moldy which my wife have a low tolerance for.
Last we had the trip to 3 Caves and some cycling but the caves were closed so not much to se….
At all of these events we called the hotel and they said we could talk to the manager when we got back and so on that never happened obviously and no refunds were given.
We meet a lot of people in the same mess as us while staying there and if you don’t like screaming at them there is not much you can do.
As a side not we saw 3 rats in the kitchen while there and service 24h means that the staff turns of the lights and goes to bed in lobby while cramming their motorbikes in the dining room.
So for short do not stay here they are crooks and cheats and will trick you out of your money and worse your vacation!
- Official Description (provided by the hotel):
- Welcome to VietThanh Hotel Hanoi! A brand-new 3 star hotel with 51 spacious deluxe rooms spread over 11 floors in the heart central of Hanoi's ancient streets, vibrant business, shopping and tourist center. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA and Hotwire so you can book your VietThanh Hotel Hanoi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.