Hotel is located on West Lake, the staff are friendly and helpful and the rooms are clean. On first entry, my wife and I got a room without windows and a strong smoky smell. We paid a few dollars more to have a room with a window, and without the smoke smells. Breakfast is adequate, nothing special but no complaints.
Location is away from the tourist sections, but still plenty of shops to browse a short walk away. We found that many foreigners lived in this area, all very friendly, and certainly know how to enjoy the night life. Many different restaurants catering to all tastes, example: Japanese, Italian, Mexican and American.
Hanoi International airport is approx 30 minutes from the hotel. The hotel organized at taxi for 0600 and it was there waiting for us when we came down to the lobby.
- Official Description (provided by the hotel):
- Paloma hotel is located next to West Lake Hanoi ... more less
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