We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Prefered hotel in Hanoi, Vietnam”
Review of Maidza Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Maidza Hotel
Ranked #445 of 580 Hotels in Hanoi
Ho Chi Minh City, Vietnam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Prefered hotel in Hanoi, Vietnam”
Reviewed May 2, 2013

Hotel rooms has beautiful view to West Lake. I love it! Staff are friendly and helpful. They also care about your travel here and there in Hanoi and willing to offer extra services.
Food for breafast are not very various but the staff take good care about your meal.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NhuKhanhTran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, May 7, 2013
Chao chi Nhu Khanh,
Dear Ms. NhuKhanh,

What a wonderful experiences you had at the Maidza Hanoi hotel! Thank you for sharing this on Tripadvisor.

We are indeed located in the heart of West lake that many guest considered it as as jewel of Hanoi. It is a pleasure to read how much you have enjoyed you stay as well as our staff service.

I will pass on your kind words to my team as an encouragement to keep on providing such high level of service.

We look forward to welcoming you back!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

36 reviews from our community

Traveler rating
    13
    16
    2
    2
    3
See reviews for
4
10
4
9
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Thai first
  • Any
English first
San Jose, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 4, 2013

Stayed here for only 2 nights but had a fantastic stay!! Contacted the hotel prior to our arrival and the receptionist advised us on the most cost effective method to get to the hotel! That itself was a good indication of the hotel!!

Arrived here to be welcomed by the staff and greeted with orange juice, which was much needed after a long ride from the airport! Staff showed us to our rooms which were spacious clean and very modern in design. Complimentary water, fruit and tea and coffee were provided which was a nice touch!

The hotel is located on a busy street in the busy District and the constant sound of traffic got to me after a while but the hotel itself was really lovely. We paid a bit extra and booked Deluxe lake view and they were really luxurious and beautiful without any noise as the room that faces the street. The bed was comfortable, the shower was warm enough and the breakfast was amazingly delicious. Besides, the drinks in the mini-bar are free and replenished daily. The décor at the hotel is plush and luxurious.

Staffs were very friendly and helpful with directions and recommending locations to eat and places to have coffee and relax. The staff even took initiative to provide me with a list of their recommended places to eat. Especially, upon request, this hotel arranged a friendly tour guide for helping me to travel around Hanoi city. So amazing that this service is free for all foreigner visitors. This hotel has definitely left a great impression on me and will highly recommend it to everyone!

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllenCallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, April 14, 2013
Dear EllenCallis,

First of all, I would like to thank you for choosing to stay at Maidza hotel. It was truly a pleasure to serve you.

I am delighted to read how much you have enjoyed your stay and that you were able to enjoy all facilities the hotel has to offer like our service when you arrived, our guest room, location, breakfast and service of our team.

"... this hotel arranged a friendly tour guide for helping me to travel around Hanoi city. So amazing that this service is free for all foreigner visitors". It is our new promotion in this summer and I happy to hear that you had a great experience with our one.

Ms. EllenCallis, once again, thank you so much for choosing us and I am looking forward to making any future visit you wish to Hanoi again to remember.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waitakere, Auckland, New Zealand
1 review
Reviewed March 22, 2013

We stayed in the Maidza hotel for a few nights when we had just arrived in Vietnam and we liked it so much we stayed there again when were about to leave. The staff are very friendly and Duc is very knowledgable about things to do around Hanoi and can arrange trips and tours for you. Breakfats every morning was fantastic with a wide variety of fruits and other foods. Would definitely recommend!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, April 14, 2013
Dear Rose,

It was a pleasure welcoming you at Maidza Hanoi hotel. I thank you for your feedback and special mention of our excellent staff service and the breakfast as well.

I also delighted that you and your family enjoyed the hotel and thank you for sharing your experience to other Tripadvisor surfers.

Give my best regards to your family!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
99 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 24, 2013 via mobile

The view of the surroundings from our 8th floor hotel room was fantastic.
We could see the whole of the lake from the balcony.
The rooms were clean, staff were polite and were very accommodating.
We were getting anxious as to when our bus to Halong Bay was going to arrive, and the staff were assisting us to contact our tour operator to check their arrival times. Very happy with our short stay there.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank unREMb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, March 5, 2013
Dear Mr. unREMB,

I am really glad to hear that all Maidza Hanoi staff members have enchanted you during your last stay. Sastisfying our guests is a genuine pleasure for us.

We look foward to welcoming you back.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 17, 2013

I stayed at the Maidza Hotel with a group of friends for a week and I enjoyed every minute of it.

I had a room on 6th floor with a view of the lake, and it was worth the extra cost. Also very friendly staff, both in the reception and in the breakfast restaurant

Room Tip: Go for a room with a lake view. Also bear in mind that the elevator does not go to the top floor. An...
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cod66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, February 25, 2013
Dear Mr. Cod66,

Thank you for your TripAdvisor comment, with reference to the Maidza Hanoi hotel.

I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction.

We all look forward to being able to welcome you back and when your travels bring you back in this direction.

Until the opportunity permits,

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miri
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed November 8, 2012

staying in maidza hotel is value for money, breakfast is good, clean room & big room too.
Hotel staff is very helpful & friendly, good to be back again. the west lake just behind the hotel & the view is beautiful.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EricMiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, November 12, 2012
Dear Mr. Erik Chin,

I do love to read such positive feedback about Maidza Hanoi hotel and i am thankful to your kind words.

We have a passion for all of our guest and our most reward is to hear our guest satisfaction. This is the reason why my team and i were so happy to read your kind experiences.

Thank you for the time you and your group stayed at Maidza Hanoi hotel, my team and i had an unforgettable times enjoying with your group.

We look forward to your next stay as you promise!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 16, 2012

Just from an inspect staying at this hotel. The hotel located by the Westlake. Very nice. The rooms are big. The staffs are very helpful and breakfast is very good. Hope that they always keep good every day.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc T, Director of Sales at Maidza Hotel, responded to this review, October 29, 2012
Dear Mr. Nam Ng,

Chao anh Nam,

Thank you for staying at Maidza Hanoi hotel and spending time to write a review on Tripadvisor.

I am delighted that you are enjoyed our service and the assistance of our staff. It is always encouraging for us to learn that guest are sastified with our service as it is what we are striving for everyday.

We thank you you again and look forward to welcoming you again soonest to Hanoi.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
1.3 mi away
Sofitel Legend Metropole Hanoi
0.9 mi away
Hanoi La Siesta Diamond Hotel & Spa
0.7 mi away
Hanoi La Siesta Hotel & Spa
Show Prices
Show Prices
Show Prices
1.5 mi away
InterContinental Hanoi Westlake
0.7 mi away
Hanoi Rendezvous Hotel
0.9 mi away
Splendid Star Grand Hotel
Show Prices
Show Prices
Show Prices

Been to Maidza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Maidza Hotel

Property: Maidza Hotel
Address: 52 Yen Phu, Tay ho | Tay Ho, Hanoi 84, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #445 of 580 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Maidza Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
You are seeking a place where is quite, peace, luxury and comfortable for your staying after leisure trip, business day or a busy day. Maidza hotel is the 3 Star, boutique hotel for staying, sleeping in the fresh air and healthy atmosphere from the West Lake, the largest one of Hanoi. 50 accommodation rooms are very spacious from 25m2 to 35 m2 fully equipped with modern facilities: in-room IDD telephone, Wifi internet access, cable television channels, safety box, air conditioner, fridge, mini bar, restaurant, lake view bar... Boasting 50 rooms decorated in modern comfortable standards and each measuring 30-40 square meters, you can be assured of a warm friendly space during your stay. Supported by an international, professionally trained staff our standard rooms are suitable for all visitors and we are proud to boast a range of room choices to best suit the interests of tourist and businessmen alike. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Travelocity and HotelQuickly so you can book your Maidza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing