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“Splendid Star 2 hotel”

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Splendid Star Grand Hotel
Ranked #26 of 588 Hotels in Hanoi
Certificate of Excellence
Esfahan
1 review
“Splendid Star 2 hotel”
Reviewed May 14, 2010

We stayed at Splendid Star 2 hotel for three nights and enjoyed a lot. The hotel is about 50 m from St. Joseph Church, lots of nice restaurants and shopping place around, nice room, breakfast is so-so. I would recommend this hotel (price, location, room, ...)and good hospitality and staff behaviors

  • Stayed May 2010, traveled on business
    • Value
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Helpful?
Thank amirameri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,018 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Roskilde, Denmark
1 review
Reviewed May 13, 2010

We arived hotel early in the morning after a long flight. Hotel did not have room available at that time, they offered us free breakfast & drink in waiting time . We got our room at 9:00am, earlier than the offical checking in time. Rooms were clean, relaxing atmosphere and bedding lovely. All staff that we encountered were very pleasant and always willing to help. Breakfast was good & fresh and a good start to the day-kept you going untill the afternoon.
Great location-just a few minutes walk from the attractions.
We would love to stay there again.

  • Stayed April 2010, traveled with friends
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Helpful?
Thank KimRiget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 2 Contributor
1 review
Reviewed May 12, 2010

We originally chose this hotel because of the price with a "Family" size room. The Splendid Star 2 ended up being a great little hotel, right in the heart of Old Town. Fantastic location - a 2 minute walk to St. Joseph Church square with endless shopping and every type restaurant (Vietnamese, Italian, French, Spanish, Cafe's, etc) and street food in a 2-3 block radius in every direction. Plus, a great alley BBQ a few steps from the hotel - a must for snacks!

The hotel itself was so much more than expected...the staff were exceptional, especially Andy, Peter and Jennifer. They were so helpful and patient with arranging a Halong Junk cruise, cabs, day trips, and restaurant suggestions. We were traveling with our 10 month old son and all the staff were great with him and his needs, even finding us diapers. I think they would have babysat him the whole time if we let them! The room was newly remodeled, very clean, a good size with comfortable beds, tasteful decor and windows that actually opened. Plenty of space and clean enough for our baby to crawl all over. A nice plus - they have a desktop computer in every room with internet connection or you can plug in your own. They also include a nice breakfast with Vietnamese & Continental options. Overall - great location, staff/service, and would definitely stay there again!

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
Thank Heeter_Da_Burgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed May 4, 2010

The staff could not have been more helpful. We arrived at 5 in the morning from an overnight train and they graciously let us in, gave us somewhere to sit and breakfast until a room became available. The room was far better than any we had experienced in Vietnam. The location was excellent being in the Old Quarter, close to the French Quarter and Lake Hoan Kiem and walking distance to the Temple of Literature. Being in a narrow lane meant not many passing motorbikes, although building was going on next door from 7am. Staff were also very helpful and concerned when we had issues with ATMs. DVDs were freely available to watch in the room and the breakfast was generous and whatever you wanted. There was also a computer in the room with free access to the Internet.

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
Thank Helen255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
Reviewed May 2, 2010

You don’t expect as much for 3 stars hotel, but this one is wonderful. Warm reception, rooms very clean, decoration inside rooms is kind of majestic, very convenient location few minutes from commercial area, a church just opposite to the hotel. I definitely recommend it.

  • Stayed December 2009, traveled as a couple
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Helpful?
Thank Diferver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed April 26, 2010

This is a 3 Star Hotel with 5 star qualities. If you wish to see the real Hanoi there is nowhere better to stay. Situated in old Hanoi with the famed "Old Quarter" one step out of the front door. Forget the grand entrance , You are going to have to negotiate an alley too small for cars to travel on, you will step around Hanoians eating at footpath cafes and at the end of your stay wondering why you didn't join them.
You can be woken by the bells of St. Joseph's Cathedral , 100metres away, walk 5 minutes to be beside Hoa Kiem Lake and sit quietly and contemplate.
5 minutes in any direction and you are totally immersed in the beauty of Hanoi, it's architecture, culture, history and warmth of it's people. .
This has been our third visit to Vietnam and in that time we have we have experienced 12 different hotels and none have measured up to Splendid Star 2 for Service, friendliness and comfort. There is only one slight problem...breakfast...the menu and what is delivered doesn't always mean the same thing...Bacon and Eggs can end up Eggs and Salad , no bacon. Also getting your breakfast delivered ,,through the fron door, from somewhere up the alley is a bit disconcerting.. If that worries youy go eat elswhere.
This hotel has it all everything a traveler needs but most importantly it has a warm, friendly and highly professional staff that makes the stay totally worry free..

  • Stayed April 2010, traveled with family
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Helpful?
Thank jpgoodship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 5 Contributor
75 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed April 24, 2010

Through recommendations in Tripadvisor was going to stay at the Elegance 4 but in the end stayed at Splendid 2 because I was getting short of time. Hotel had Yahoo Messenger so could "chat" to someone and reserve a room.

Stayed 3 fantastic nights even though was suffering a bit from a cold. The rooms are comfortable, spacious, well equipped with LCD TV and DVD player. Also little touches like rainshower, a free small bottle of wine.

Service, well what can I say, they are so friendly and helpful, they made it a real pleasure. From David the Manager, down to Peter, Lan, all the girls and guys. They are so friendly, make you feel you are in the home.

Location is excellent, just around the corner from St Paul's Church. Close to the lake, easy for exploring the Old Quarter.

Basically the place is so good, have booked back in there when I get back from Danang/Hoi An!

ONE WORD OF WARNING, THERE IS BUILDING WORK GOING ON THE BUILDING NEXT DOOR. IF YOU ARE PLANNING TO SLEEP DURING THE DAY, THIS MAYBE A DISTRACTION. However I dont think this should detract from giving Splendid 2 a perfect rating.

  • Stayed April 2010, traveled solo
    • Value
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Helpful?
Thank Bourneman1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splendid Star Grand Hotel

Property: Splendid Star Grand Hotel
Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #26 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Official Description (provided by the hotel):
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 
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