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“Family vacation experience”

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Splendid Star Grand Hotel
Ranked #28 of 597 Hotels in Hanoi
Certificate of Excellence
Reviewed January 20, 2014

Splendid hotel is one of best hotel we chech in while travelling abroad the hotel persnnel were very hospitable.. The rooms are clean and everything you needs is always avaiilable. Nextt time we travel againto your beautiful country we to it that we will checkinin splendid hotel. Over all everythingis fantastic.

  • Stayed: January 2014, traveled with family
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1  Thank Carina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,044 - 1,050 of 2,129 reviews

Reviewed January 20, 2014

1st time to travel in Hanoi with my Family, it was a good experience there.. The hotel was clean, Very good service, nice staff and friendly.. Thanks to Mr. Martin for accompanying us.. Hope to visit Hanoi again soon!!

  • Stayed: January 2014
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Thank prettychiq08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

We had a good stay in this hotel especially the service of the staff and friendly. The receptionist is very accommodating name Mr Martin help us to get taxi and joined us with our shopping trip. The breakfast they serve was good.

Room Tip: Superior deluxe can accommodate one small family.
  • Stayed: January 2014, traveled with family
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Thank Carla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014 via mobile

We only spend 2 nights but the service was wonderful. The manager, Mr. Martin, really takes care of his guests and is extremely helpfull. He took care of train tickets and taxis for us and will happily take care of your luggage if you go out of town for a few days. Great hotel!

  • Stayed: January 2014
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Thank ChristianFH86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

Our trip to Vietnam was every thing and more than we expected. Myself and two mates had just finished a 9 day Vietnam Motorbike tour from Na Trang and finishing in Da Naang and had the time of our lives. We then flew to Hanoi for two nights rest before heading home to Oz. We were booked in to the Splendid Star hotel in the old quarter of Hanoi and were treated to service that exceeds some 5 star hotels I've stayed in. I highly recommend this hotel for any one wanting to see the crazy frenetic pace that is the old quarter at night.

Room Tip: Try for the lower rooms to reduce the noise from the church bells in the early morning
  • Stayed: October 2013, traveled with friends
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Thank charlie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2014

We really enjoyed our stay here. The Hotel is set in a pretty little side street with lots of local life going on all around. The staff were welcoming, friendly and helpful, - particularly Martin. The rooms are attractive, comfortable and clean. The breakfast menu was varied and freshly prepared every morning. Hanoi is a vibrant city, with lots to see and do. The hotel was in a wonderful location, close to the lake, so we could walk down to join in the early morning aerobics. We were first time visitors to Vietnam, and pretty green - when we left every morning, Martin gave us all kinds of local knowledge tips - advice on places to go, where to get good food, how much to pay etc. He arranged transport, looked after our bags, and took care of lots of the small details for us. When we left to catch the sleeper train to Hoi An, he arranged to have the taxi driver see us into our carriage to avoid any confusion. They couldn't have looked after us better, and made it possible for us to have our own holiday without joining an organised tour - just what we wanted. When we come back to Hanoi we willvdefinitely be staying at The Splendid Star Grand Hotel. Thanks to everyone there

Room Tip: We slept in two different rooms (front and back) and the cathedral bells weren't a problem for u...
  • Stayed: December 2013, traveled with friends
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Thank eliseb93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

The manager of the hotel makes you feel like home. Gives you any information and tries to solve any problem that you may have. There are 2 hotels on facing the square with the church and the other on the back road. We were staying at the one on the back road but the service of the hotel was so good that we did not mind that we had no view from the room. Breakfast is included in the price and you order from menu whatever you like, western or Asian food.
They are doing a good job.

  • Stayed: January 2014, traveled with friends
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2  Thank magistros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Splendid Star Grand Hotel

Address: No 14 Tho Xuong lane, Au Trieu Str, Hoan Kiem dist, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #28 of 597 Hotels in Hanoi
Price Range: $32 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Star Grand Hotel 3*
Number of rooms: 6
Official Description (provided by the hotel):
The Splendid Star Grand Hotel is a new extension of the local family-owned Splendid Star group. It is located near the center of the Old Quarter, with only a 5 minute walk to Hoan Kiem Lake. We are located on a small street next to St. Joseph's Cathedral, away from the busy traffic of Hanoi. There are numerous restaurants and cafes within the hotel's neighborhood to suit any taste. The atmosphere is comfortable, relaxing, and inviting to all travelers whether you are coming to Vietnam for business, leisure, or holiday. The knowledgeable and accommodating hotel staff is available 24 hours a day and it prepared to help you with any request that you may have. We offer both Western and Vietnamese breakfasts every day in our dining room. We also offer convenient laundry service, tour booking, international visa application, and car service.Each room is equipped with a mini refrigerator, complimentary toiletries, cable television on a LCD screen, a private computer, WiFi connection, air conditioning, and noise canceling glass windows. ... more   less 
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