We stayed here for about three nights in May 2012 during a 12day trip through Vietnam. Great location, walking distance to everything, great value for money. The rooms were clean and quite big.
But what really made this hotel exceptional was the hotel manager Martin. He went above and beyond to help us out, and provide the best experience. When we arrived he was there to welcome us and provided us with a map of the city and pointed out the places to visit and was honest about attractions not to bother with. Martin came to our rescue after we had organised a overnight trip to Sapa through an external agency, which did not go plan. We called Martin from Sapa and told him that we needed to return to Hanoi one night early. Martin easily accommodated us and had our room ready when we arrived, and stayed up all night to allow us back into the hotel in the early hours of the morning when our train arrived back in Hanoi. We were so thankful for his help and service, particularly after an uncomfortable overnight train journey with no sleep.
We would highly recommend this hotel to everyone!
Ainsley and Paul, Melbourne.More
- Free Wifi
- Breakfast included