Well worth going to, particularly if you are staying in Westlake at the Intercontinental or the Sheraton, as it is right around the corner. (The Hoan Kiem location has been closed down.) The food is great, slightly pricey as you'd expect for something targeted at expats. But local expats go there regularly, and I can see why. Good for lunch, or even for takeout dinner. The breaded chicken cutlet sandwich and the falafel wrap were both very good.
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