Wonderful position away from the hassle and noise took up offer of upgrade to club lounge good value and Thu (hostess) lovely lady as we're all the staff. Had a complaint concerning restaurant and it was sorted straightaway with a very sincere apology, it,s easy to be good when things are going great but it,s how you deal with complaints that sets the okay from the very good. I would stay again here without a moments hesitation
- Official Description (provided by the hotel):
- Truly a “resort within the city,” Sheraton Hanoi Hotel provides the perfect balance between tranquility and convenience. Take in panoramic views of Hanoi’s largest lake and enjoy great comforts in the 299 spacious guest rooms and suites, specially designed to help you relax. Gather in the Link at Sheraton, a communal, interactive space that keeps you connected to what matters most. Experience stunning Sheraton Club Rooms, all with Sheraton Sweet Sleeper Beds, while enjoying the added benefits of Sheraton Club Lounge. ... more less
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