It's a pretty standard Sheraton.
We stayed in deluxe king room, which I believe the most basic room there. The room was very spacious and clean, with a king bed and sitting area. There was a partial lake view. The bathroom had a separate tub and shower. There were slippers and bath robes. There were also several complimentary water bottles.
The hotel is located a little outside of the old town - about 5 minute taxi ride. As we didn't appreciate Hanoi's hassle and noise we actually were happy with the location. The taxi to the center cost few dollars. The hotel also has a shuttle that comes few times a day and drops you off in the center,though we didn't have a chance to use it.
The food at the restaurant was just ok and pretty pricey for Hanoi. There are several restaurants right outside the hotel.
The staff was very friendly. There was usually one person at the reception who spoke very good English, everyone else tried :)More
- Free Wifi
- Free parking