Its a lovely hotel next to the river. The hotel staff were courteous and certainly went out of their way to meet our requests.
You need to take a taxi to just about everywhere. There are very few shops within walking distance. There is a nearby convenience store and a bakery with limited items for sale. However, taxis are easy to come by and very cheap. You will definitely appreciate being away from the hustle and bustle of hanoi central.
I used the internet twice at the business centre and it was very expensive. Internet in most hotels around the region are now complimentary or really cheap.. but in this hotel its still really costly. I ended using internet at one of the cafes at old quarters for a fraction of the price.
The hotel staff were really helpful giving us names of popular places to eat and to visit. They even offered to bring us there!!
- Official Description (provided by the hotel):
- Truly a “resort within the city,” Sheraton Hanoi Hotel provides the perfect balance between tranquility and convenience. Take in panoramic views of Hanoi’s largest lake and enjoy great comforts in the 299 spacious guest rooms and suites, specially designed to help you relax. Experience stunning Sheraton Club Rooms, while enjoying the added benefits of Sheraton Club Lounge. ... more less
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