We spent 2 nights at the Imperial before heading out to HaLong Bay for two night 3 day cruise. Then back to hotel to pick up bags, get refreshed and then off to the airport in the evening.
From the moment we walked thru the doors till the moment the Manager, Ian Duong, helped us to our airport transfer car the hotel staff provided outstanding service. Nothing was too much trouble. They called the cruise tour company to make sure the booking and pick up was confirmed, they sent staff out to purchase tickets to the Water Puppets without adding extra charges, they provided excellent advice on where to shop and eat. It was a pleasure to deal with them
The hotel is in great location to walk to the major sights. It’s very clean and stylish with the rooms very well appointed and great value.
We would stay here again without hesitation.More
- Free Wifi
- Free parking