Our second stay at this Hotel. We turned up at 10 pm at night needing help as our hotel we had booked (because this hotel was fully booked) had taken our money and reservation and didn't reserve a room!!! The wonderful reception staff helped us find another hotel for the night took us there and we are ever so greatful. We returned the following morning and stayed for the next two nights. Beautiful big rooms, Welcome drink, Great staff and lovely breakfast with wide choice. Very good english and very friendly staff. If this hotel didnt have a room available again then I would defer my trip. Central location in old quarter next to lake.
Thankyou to all the staff at this hotel we will definetly see you again
- Official Description (provided by the hotel):
- Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. ... more less
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