This hotel is very well situated for tourists in the heart of the tourism area yet on a quite, one way street. Our room was very clean with a huge bed, very large bathroom, nice amenities. The shower didn't leak all over the floor, which is always a big plus.
Breakfast is nice with a decent variety of things.
The staff is really friendly and polite. They were happy to store our luggage for a few days while we went to Halong Bay and didn't mind us hanging out in the lobby for hours before our midnight flight home.
We got foot massages in the hotel spa. It was a bit overpriced compared to prices on the outside, but it was worth the convenience for us on our last night since we were checked out but needed to kill time before our flight home and were too tired to walk around.
They can arrange for the hotel's car to take you to the airport or will call you a regular taxi. When we were there some older Australian ladies were able to pay the hotel bellboy to go with them to the train station to help them with their luggage.
- Official Description (provided by the hotel):
- Hanoi Imperial Hotel is located right in the center of Hanoi Old Quarter and only 2-mminute walk to Hoan Kiem Lake. Having good food, drink and shopping just takes some steps from the hotel. It is also very close and convenient to visit the most popular tourist attractions, such as Ngoc Son Temple, Thang Long Water Puppet Theater, St. Joseph Cathedral, Hoa Lo Prison, Temple of Literature, Ho Chi Minh Complex, etc. The hotel has 40 elegant guest rooms with ful equipments and amenities. Most rooms are spacious and have large windows with stunning city view. The staff are courteous and well-trained. The extensive services include 24/24 reception, massage services, concierge, tour desk, airport transfer, car rental, housekeeping, washing and laundry, etc. The breakfast area provides a wide selection of food and panorama of the city in the morning. ... more less
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