We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not impressed”
Review of Golden Land Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Golden Land Hotel
Ranked #71 of 663 Hanoi B&B and Inns
Certificate of Excellence
Reviewed November 7, 2013 via mobile

We booked here due to tripadvisor reviews but were really dissapointed. I had emailed manager as we were getting into hanoi at 6am. He said we could leave our bags etc and maybe have an early check in. We arrived at 6 and door was locked. Someone eventually opened door with another member of staff walking around with no shirt on!! Very unprofessional. I know we were there early but they were expecting it! They told us to go out for breakfast, no offer of a map. Lucky I had my guide book! We went back at about 12:30. The lady in charge then was much more helpful, offering a map and giving us a room upgrade. Was very kind but we were only there one night. Shower was awful in our room. Breakfast is served on little tables in the lobby!! All very strange. We were going to book another night but thought we would look elsewhere!

Stayed: November 2013, traveled as a couple
8  Thank Laurennewcann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (286)
Traveler rating
Traveler type
Time of year
Language

90 - 96 of 286 reviews

Reviewed November 5, 2013

Stayed in a huge room with all facilities in this small hotel. Hotel is centrally located in the old quarter, surrounded by markets, museums, lake, restaurants etc. Staff was helpful and courteous, breakfast was more than sufficient.
We booked a side trip - Halong bay cruise thru this hotel, The cruise liner - Fantasea was not good and when we complained about them to the manager- Danny, he simply washed off his hands saying, they do not deal with Fantasea anymore !!! In just one day??

Room Tip: Room no.161 which is in the 6th floor is quite and nice. 171 (7th floor) has a lot of problem like...
See more room tips
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank punitadatta3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

My wife and I were in Hanoi over the October public holiday period, 11-15 Oct 2013, for a short vacation. My wife's colleague recommended this Golden Land Hotel in Hanoi and we decided to try it out and it was wonderful.

The hotel is located within walking distance to Water puppet theatre and the Dong Xuan night market area. We enjoyed the walk from the hotel to and fro these places. But do take care of the heavy traffic in Hanoi. It was a challenge crossing the roads. There is a nice spring roll shop at the corner of the street near the hotel too.

What impressed us most, besides the nice hotel room, was the extremely friendly and helpful staff. On the day of arrival, I was eager to purchase a local SIM card so that I can roam around the area with my Google Maps. The staff gladly guided me to a store next door and help with the interpretation. When he found out that the store does not offer a compatible SIM card for my tablet, he quickly googled a nearby Telephone store and provided clear guidance to the store with English speaking staff.

The hotel room has 2 king sized beds and a jacuzzi bath. It was spacious, clean and well maintained. There is even a PC at the desk. The wifi is accessible from our room and is very convenient for us to maintain connection with our family at home.

The coordinator of the hotel, Danny, also given very helpful tips and advice on securing the cruise at Halong Bay. It turned out to be a very pleasant and experience filled cruise. We were pleasantly surprised also that on the day of our departure for the cruise trip, Danny, bought and given us several bottles of water, coke and beer for us to bring onboard the cruise. He feels that it is expensive to consume these onboard the cruise. What a nice gesture and consideration.

Overall, we are glad to have taken my wife's colleague advice to stay at Golden Land Hotel. We highly recommend this hotel for its service, staff and the location. I have recommended my friends who are traveling to Hanoi to this hotel too.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jihui_Laile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

This was an amazing place to stay especially after such a long day of travelling (the manager Danny) arranged for us to be picked up from the airport and helped us settle in when we arrived, room was brilliant spacious comfortable and very clean, breakfast in the morning was a delight, and the mini bar is a really good price, Danny also arranged a halong bay tour for us for a very good price and arranged for an overnight train with taxi rides! When we asked if we could stay another night unfortunately he had no room so checked us in to his partner hotel which was just as fantastic, the following morning he brought us our train tickets and helped us when needed, overall such a pleasant stay and fantastic service!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Sarahfurzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

We were pleasantly surprised to have a spacious, nicely decorated room in such a small hotel. The location is in the old part of town and within walking distance to many of the museums, shopping district and other sights. The staff is friendly and helpful. The manager, Danny was accomodating and very helpful. We ended up booking a Sapa tour through him and would recommend using this resource to anyone as we were very pleased with the tour activities and all the other details he looked after for us. The breakfast was delicious and filling and was included with our room. There is not a lot of space in the lobby for diners, though so you have to eat in shifts with the other guests but we did not have an issue with it.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kjean57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2013

We stayed at Golden Land for 4 nights. The hotel is small with only 7 rooms. We found the service from the staff excellent. Their English ranges between little to good. Our room was spacious and clean and the bed comfortable. We were given a free upgrade which was great. They offer 7 different breakfast menus which you choose when booking your breakfast time the night before. As you eat in the reception area tables are limited, but this was no bother. The hotel is very central and walking distance to great restaurants, attractions and shopping. It is about 45 - 60 minutes from the airport, depending on the traffic and cost between $20 - $25 USD for a taxi. A taxi within the old quarter will generally cost no more than $2 USD each way. We had a private vehicle booked for us through Danny - the hotel manager - to visit Tam Coc for the day. He organised this at very short notice which was great. The hotel has a laundry service, very reasonable at $2 USD per kilo and returned to us within the day. We enjoyed our stay here as nothing was too much trouble for the staff, they were very friendly and helpful but not intrusive of our time. We would recommend this place to others.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Pennie00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2013

We have traveled throughout Vietnam in the past and prefer to stay in small family style hotels, Golden Land fits this category, what makes this hotel stand out from others we have stayed in are the staff, especially the manager "Danny" nothing was a problem for him to do for you, if you wanted to book a side trip, change money or just advice on what to do Danny was always ready to help, the fact that you are also in the middle of the old quarter makes your stay even better, the rooms are large, well equipped, clean and have air conditioning, a small maintenance problem was fixed instantly by the staff, at the time we were there a guest was quite sick, the staff looked after her so well, we fully recommend this hotel. Leo & Kate

Room Tip: If you book direct it costs same as online booking but you get great breakfast with lots of fruit an...
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Leo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.4 mi away
Hanoi Holiday Diamond Hotel
0.6 mi away
Sofitel Legend Metropole Hanoi
0.8 mi away
Hilton Hanoi Opera
Hilton Hanoi Opera
#99 of 606 in Hanoi
2,397 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
InterContinental Hanoi Westlake
0.3 mi away
Serene Boutique Hotel & Spa
0.4 mi away
Hanoi La Siesta Hotel & Spa
Show Prices
Show Prices
Show Prices

Been to Golden Land Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Golden Land Hotel

Address: 31 Hang Manh St | Hoan Kiem Distreet, Ha Noi 0084, Viet Nam, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #71 of 663 B&Bs / Inns in Hanoi
Price Range: $30 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Golden Land Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Located in Hanoi's Old Quarter, Golden Land Hotel offers luxury rooms with free Wi-Fi and a balcony. The hotel features a restaurant, concierge services and bicycle rental.The spacious rooms with city views feature wooden flooring, and they come with fresh fruits, flowers and breakfast. Rooms are furnished with a 32-inch flat-screen TV, DVD player and a personal safe. The en suite bathroom offers a spa bathtub.Hotel Golden Land provides a 24-hour room service. Excursions can be booked at the tour desk, and airport shuttles can be arranged. Bicycle and car rentals, along with free parking are available.Golden Land Hotel is just 100 metres away from Hoan Kiem Lake and a 5-minute walk from Dong Xuan Market. Noi Bai Airport is only 4.5 Km away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HotelQuickly, Cancelon and TripOnline SA so you can book your Golden Land Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing