This place was one of our highlights for Vietnam. Landing after a long flight and arriving here was a slice of heaven. The room and hotel was comfortable and clean but the thing that really got me here was the service.
I can't remember the last time I had better service anywhere. Period. Nothing was ever too much trouble. The staff were all very accommodating, and even gave us their card and said that if we needed help ANYWHERE in Vietnam that we should call them and they would help if they could.
One particularly amazing thing they did for us was open the hotel an hour before reception would normally open because our train arrived from Sapa at 5am and we had nowhere else to go until our flight at 11am. We tried to book a room with them for a few hours but they were full, so they let us stay in the lobby, we chatted and we had breakfast.
Again I can't recommend this boutique hotel enough, we know without doubt where we'll be staying when we're next in Hanoi.
- Official Description (provided by the hotel):
- Located in Hanoi's Old Quarter, Golden Land Hotel offers luxury rooms with free Wi-Fi and a balcony. The hotel features a restaurant, concierge services and bicycle rental.The spacious rooms with city views feature wooden flooring, and they come with fresh fruits, flowers and breakfast. Rooms are furnished with a 32-inch flat-screen TV, DVD player and a personal safe. The en suite bathroom offers a spa bathtub.Hotel Golden Land provides a 24-hour room service. Excursions can be booked at the tour desk, and airport shuttles can be arranged. Bicycle and car rentals, along with free parking are available.Golden Land Hotel is just 100 metres away from Hoan Kiem Lake and a 5-minute walk from Dong Xuan Market. Noi Bai Airport is only 4.5 Km away. ... more less
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