We were booked for 3 nights early in April 2010 but arranged to leave after just one night soon after we checked in. The staff at check-in were aloof and unsmiling except for the doorman who was friendly, helpful and polite. In spite of arriving at the hotel at 4.30pm with check in available from 2pm, we were told to wait for our room as it wasnt ready. We eventually entered the room to find the carpet was stained, the bathroom door didnt shut, the safe didnt work, and the wireless internet in the room promised when the VIP room was booked didnt exist. Not to mention the obviously old and wrinkly 'fresh fruit' in the room which when brought to the attention of the male person who had checked me in 30 minutes prior seemed offended that I had brought it to his attention. If were were paying a standard amount of money to stay in this establishment this wouldnt have been an issue, but we were charged $US130/night for a VIP room which is quite rich for this area of Hanoi. I must also say that the VIP room does not resemble the photos shown on the internet.
There was also a work crew of people digging up the footpath in Hang Bo Street right outside the hotel with a jack hammer and there was mud everywhere which was due to continue for another few days. During the 1st evening, the police were outside in the street with loudspeakers at 1.30am trying to breakup a group of people at a property opposite, and when that quietened down, the road crew arrived at 3.00am to do more work on the footpath outside the hotel. Breakfast was basic and uncomfortable as we were the only people there, and the female staff member insisted on staying within a metre of our every move and while we were sitting at the table. We checked out shortly after that. While I understand that the footpath works were not the fault of the hotel, I wasnt prepared to stay for another 2 nights in those conditions when there were many other better options available.
- Official Description (provided by the hotel):
- The Newly opened La Dolce Vita Hotel is perfectly located in the historic Old Quarter, with easy access to the restaurant, shopping and nightlife areas. With its convenient location, the hotel is just 3 minutes walk to Hoan Kiem lake and 40 minutes drive from Noi Bai International Airport. Hotel has 3 kind of room: Superior, Deluxe and VIP. Thank you for booking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Travelocity, HotelQuickly and Hotwire so you can book your La Dolce Vita Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.