I spend few days in this hotel Paramount and I will never go back to this hotel. I have never seen a poor service in any other hotel. I am used to travel a lot in Asia and this is the worth I have seen regarding the service and the breakfast. You represent as a foreigner only money. They tell lies every times, don't trust them, they want only to take as much as possible your money. They always said "sorry". As soon as you have a problem with the bedroom, the service, the breakfast or anything else, they said "sorry" and they do noting. The staff in totally not friendly except one or two women who are working in it. Their smile are wrong and false. The WC is directly in the breakfast room, they are using the same plastic box for the kitchen and for the WC (I have seen it !!!). Everything is fake. Staff is really incompetent and they tell lies. You could find easily better hotel and less expensive hotel in Hanoi.
- Official Description (provided by the hotel):
- Paramount Hotel, 28 Ngo Huyen Street, Hoan Kiem, Hanoi, is located near Hoan Kiem Lake, the heart of Hanoi, one street from St. Joseph’s Cathedral in an area offering a wide choice of excellent Western style and Vietnamese restaurants. On the edge of Hanoi’s Old Town of Thirty-Six Streets, the hotel is surrounded by colourful shops selling silk, lacquer, wood and stone sculpture, one block from Hanoi’s Silk Street, Hang Gai. ... more less
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