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“Nice Hotel, excellently situated to explore the old quarter”

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Hanoi Graceful Hotel
Ranked #69 of 600 Hotels in Hanoi
Certificate of Excellence
Reviewed February 23, 2011

It was the best hotel to find when we newly arrived in Hanoi. From there we had the opportunity to find ourselves in the middle of Vietnamese life and we enjoyed every minute of it. We even had a PC with Internet access in our room - so not only the surroundings were super, we could also stay in touch with our beloved ones at home.

  • Stayed: February 2011, traveled solo
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3  Thank Drachifee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 - 321 of 508 reviews

Reviewed February 22, 2011

Stayed here for a couple of nights with a tour to Ha Long Bay in-between.

The warm and friendly staff throughout (reception desk, breakfast staff and helpers) make you feel welcome and the stay pleasurable. From the welcoming coffee during check-in to ensuring you get to where you need to at check-out time.

Rooms were clean and tidy, but I found the scent of camphor (emanating from the wardrobes) in the rooms to be a bit strong.

Breakfast was delicious with many options to choose from that were cooked to order.

  • Stayed: February 2011, traveled with family
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Thank dkc11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2011

Located in the heart of the old quarter, this little hotel offers great value for money. The staff were very friendly and helpful. Ask for a room with window...In the winter, room were a little cold, but the hotel provided some little heater, which made it comfortable.

  • Stayed: January 2011, traveled on business
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Thank franckm13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinh T, Guest Relations Manager at Hanoi Graceful Hotel, responded to this reviewResponded May 10, 2013

Dear Franckm13

Greetings from Ha Noi Graceful Hotel

Thank you for your review about Amazing Hotel on Trid Advisor site.

This response make inform you that we already changed from Amazing Hotel to Ha Noi Graceful Hotel. We are changed to new hotel owner, new name hotel, accommodations, staff with all of services from Oct 2012.

According to your feed back that average review with many things nice. I do hope that you will give us the opportunity to welcome you to the Ha Noi Graceful Hotel to show you that the hotel has changed to the charm of our hotel services.
We look forward to your next visit and remain.

Regards,
Lee
Customer Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2011

We were very impressed with this hotel. The room was fairly small but well designed and made the most of the space available. Plenty of storage - wardbobe and drawers, a desk/dressing table and large king size bed, really beautifully decorated and spotlessly clean. There were also nice touches such as free tea and coffee making facilities and a fruit basket as well as free wifi which was useful.

Breakfast was included in the room cost and you were able to choose from a menu - vietnamese and western options - and have what you wanted freshly cooked rather than a buffet (drinks were help yourself - juice, coffee and tea). The food was tasty and came in large portions.

The hotel is located in Hanoi old town and close the the lake and many restaurants and cafes. It was an interesting area to walk around day and night.

We booked a Halong Bay tour through the hotel and the staff member was so helpful. After finding our chosen tour was almost full, therefore only having inferior rooms left on the boat she recommended another tour for a cheaper rate and got us the best room on the boat. This was ideal as we were on the boat with one other couple so at times had the whole boat to ourselves (see my review on Vietnam Amazing under Halong Bay). I felt that this showed she genuinely cared about us and wanted us to have the best experience rather than push us on the most expensive tour.

I would not hesitate in recommending this hotel to others and using the tour booking service. The only issue with the hotel was that building work was going on in the property next door and started at 7/7.30am so check with the hotel if you are hoping for a lie in!

  • Stayed: January 2011, traveled as a couple
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2  Thank naomi83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2010

this is nice and warm cozy hotel.
if you want to stay around Hoan Kiem lake, you should choose this hotel.
Cheap but Excellent.
Staffs are really kind.

  • Stayed: September 2010, traveled on business
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Thank Junoo00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2010

Help is available from the very friendly and efficient staff -- and they keep things spotless in spite of space limitations.

  • Stayed: November 2010, traveled solo
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Thank KLF_Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2010

I stayed at Hanoi Amazing Hotel on two occasions recently. This was my fourth visit to Hanoi, and Hotel Amazing provided the best service I have experienced in any hotel in Vietnam. The manager Mr Kim, along with his staff, were most attentive, and did their very best to make our stay as enjoyable as possible. On one visit I arrived very early in the morning, but by 9:00AM I had been provided with luggage storage, a hot shower, internet access, and a cool drink (even though official check-in time was 2:00PM). This was very much appreciated. Mr Kim pays excellent attention to, and interest in, his guests. I was very impressed at the excellence of his service and will be more than happy to recommend Hanio Amazing hotel to friends and family. Well done and thankyou again Mr Kim. I would certainly choose your hotel to stay in when I next visit Hanoi.

  • Stayed: December 2010, traveled with family
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Thank xocbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Graceful Hotel

Address: 21 Hang Phen Street, Hang Bo Ward, Hoan Kiem District, Hanoi 1000, Vietnam (Formerly Hanoi Amazing hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Best Value Hotel in Hanoi
#23 Romantic Hotel in Hanoi
#43 Business Hotel in Hanoi
#58 Family Hotel in Hanoi
Price Range: $28 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Graceful Hotel 3*
Number of rooms: 32
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Also Known As:
Hanoi Amazing Hotel Hotel Hanoi

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