We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hanoi Graceful Hotel
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
  • Restaurant
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (550)
Filter reviews
550 results
Traveler rating
367
130
32
12
9
Traveler type
Time of year
LanguageAll languages
More languages
367
130
32
12
9
Show reviews that mention
All reviewsmr leehalong bayold quarteramazing hotelphoexecutive roomquiet streethot watertravel agentfree upgradereception deskamazing servicerooms are cleannight marketbuffet breakfastairport pickuphotel is located
FilterAll languages
Updating list...
320 - 325 of 550 reviews
Reviewed July 1, 2013

From the moment we arrived at the Hanoi Graceful, we experienced friendly welcoming service. Our luggage was handled for us, Lee the Front Manager, gave us all the info we needed for Sapa, Halong Bay & around Hanoi, the staff all had big smiles, we felt like we had just arrived at a 5 star hotel. We then were upgraded to a deluxe room at no extra charge, the rooms have everything you need, wifi, lovely bathrooms, satilite TV, safe box, great room service & some have balconies. The hotel booked all of our tours while in North Vietnam, everything they booked was great & good value. They also allowed us to have late checkouts to correspond with our tours. Located in the old quater, perfect for shopping, food & culture. We had the best time at Hanoi Gracefull, and can honestly say, we were really sad to leave. Anyone looking at Hanoi, look no further than Hanoi Graceful. Thanks Lee & the team, we hope to visit again soon!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank JasmineWale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2013

After a delay in our flight, we got very late to the hotel, but the pick up service arranged was there for us, and took us to the hotel where staff was waiting for us.
Again thanks to the low season, and booking through a travel agent, we got a very good rate compared to the normal one during the high season or booking through other means.
The room was just a bit small, but enough. But the small closed windows gives the impression of being in an smaller place. But fair enough four our purpose of sleeping and resting in that big double bed we got.
Rooms newly refurbished, nice ceiling, safe box, clean, complimentary water, and very good buffet breakfast.
Staff was very kind, very attentive to us and our needs, and knew how to keep us happy at the hotel.
Location is very good as well, in the old quarter, 10min walking to the Hoan Kiem lake, and also within a walking distance from Hanoi's main attractions.
I think is also very good for business purposes: Internet, ironing service, desk in the rooms...

  • Stayed: June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2013

A cute little hotel in a great location. The staff are friendly, kind and really helpful. The rooms are charming, especially the more expensive rooms that have windows and a balcony. If you are staying in a budget room I think some of them don't have windows. Unfortunately this is a bit of a reality of the big cities in Vietnam.

Breakfast is included and is a bit of a weird mix of things, but certainly good for a couple of mornings. By the third morning we were a bit over the options of white sliced bread, eggs and other fried meats... we're vegetarian!

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank roadtoroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

We accidentally stumbled upon this hotel with our driver from the airport because we couldn't find the hotel we planned to stay in. The only reason I didn't give the room a 5 was because it was quite small but that is expected in Hanoi. The location was perfect, a couple blocks to the lake and puppet show. One block from Pho Gia truyen which is supposedly the best pho in the old quarter. Mr Lee was amazing!! He gave us such a great deal for the halong bay tours. He was completely honest and we chose the 35$ US day tour. Once we got to our your we found others had been ripped off and paid upwards of 60$ for the exact same trip. Mr. Lee was full of helpful advice and told us about all the great places to eat in the area. The service from everyone else at the hotel was impeccable they were all so kind and helpful. The rooms were spotless. The breakfast service was great, it changed from day to day but was stocked with fresh fruit and juices. We even had satellite tv in our room to watch the Miami heat games. We were very impressed with this hotel

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Lauren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

It is renovated hotel. Clean, Comfort, good service.

If you want to find a hotel to feel comfort, It's best choice.
It is located heart of hanoi.
And the staff pay attention to customer with smile.
and room has balcony!

the price is acceptable

Let's try!

  • Stayed: May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dreamtraveller_0209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews