The Hanoi Graceful is located in one of the more quiet streets in the old quarter. It is a fairly small hotel but the service and amenities are excellent. From the moment you walk into the reception area it is obvious that attention to detail and quality are two important aspects of this hotel.
Although our room is fairly small it is equipped with everything we need. The bed is king size and on first inspection I thought the mattress was going to be a problem. I have a very bad back and I am used to a mattress with a bit of 'give' in it. The mattress here is VERY firm BUT even with my back problems I have had no difficulty sleeping. After talking to other travellers it is apparent that Vietnam is well known for firm beds.
Cupboard space is a little limited but we still managed ok. The room decor is pleasant and the bathroom is especially nice. Everything was spotlessly clean and the room is serviced every day.
One small addition I would like to see in the room is a proper chair rather than just the stool that is currently available. This would make life a bit more comfortable when I am using the computer.
The hotel provides free Wi-Fi internet access and although the speed is not lightning fast it is good enough.
Another inclusion is a buffet breakfast that includes things like fried rice, noodles, bacon, egg, sausage, fruit juice, toast, jam, coffee fruit and more.
The TV is a large flat screen model and a number of English language channels are available such as movies, CNN, sports, children’s channels, Animal Planet, Nat Geo and a few others.
Other facilities in the room are coffee and tea making facilities and bottled water is supplied every day. If you need to plug in electronic devices then an adaptor is available from reception but remember Vietnam runs on 220v so anyone with 110v appliances has to have their own transformer as well.
Being located in the old quarter is great as there are all sorts of things to see and do within walking distance.
We really can't find any faults with the hotel and Mr. Lee and his staff are extraordinarily helpful.
One word of warning about tours. We were told in Australia that we should book tours like Halong Bay with an Australian travel agent before we arrived in Vietnam because they are so popular. This turned out to be nonsense. We booked through the hotel and we got a competitive price. When we were on the tour we even met people who had booked only 2 days in advance and had no problem getting on to the tour.
We would rate the Hanoi Graceful 10/10 for service and value and 8/10 overall. This is a great little hotel that is destined to become very popular as more people get to know about it.
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- Also Known As:
- Hanoi Amazing Hotel Hotel Hanoi