first me and my friends came without any plan to hanoi. we found this guesthouse with so many good reviews and amazingly it exceeded our expectation. room was very clean, nice and spacious for very cheap price. the staff was amazing. Staff named Hung arranged us our 7 days and 6 days trip tour to Sapa, Halong Bay at very cheap price and he is now a very good friend of ours. 5 star!