We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“sincere and warm hotel accommodation”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hanoi Charming Hotel
Ranked #124 of 599 Hotels in Hanoi
Reviewed March 23, 2014

In our travels to Southeast Asia, this is the first time that we were so touched by the warmth of the hotel staff. Mr. Mihn and his staff are so friendly and accommodating. They always have a ready smile for everyone especially at the reception. The rooms are clean and the bed is very nice to sleep at. Their omelet breakfast is also great.
Mr. Mihn also took the extra mile by accompanying us to a local restaurant serving authentic local hanoi soup. it was so delicious that even our kids hardly put the chopsticks down.

We will definitely come back next year and stay at Hanoi Charming Hotel. Thank you Mr. Mihn and staff for making our Hanoi vacation memorable!

Room Tip: rooms with 2 single beds are more spacious
See more room tips
  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Rean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,315)
Traveler rating
Traveler type
Time of year
Language
  • More languages

228 - 234 of 1,315 reviews

Reviewed March 21, 2014

I can't say enough good things about this hotel. It was the first place we stayed in Vietnam, and now that our trip is over, and we stayed at several other places (even in Hanoi), I can say without doubt this was the best stay. I missed the staff right away after we left to our other hotel. Nowhere else did we see service like at Charming Hotel. They were so friendly and helpful, they really made us feel like we were staying with family. When you arrive, you are greeted warmly and given fruit and a drink. We were there on our honeymoon and were so surprised when we got to our room and it was decorated with balloons, rose petals and towel animals and they had left us a cake as well. We bought a package through this hotel that included the airport transfer and a 2-day, 1-night cruise in Halong Bay and it was all perfect. I highly recommend this hotel and their packages, you won't have a nicer stay.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank claudia o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2014

We moved to this hotel after staying in its sister hotel (holiday diamond) at first we were apprehensive as the hotel is down an alleyway however we were surprised by the warm welcome and friendly staff, great breakfast, clean room, low price and overall excellent experience.This hotel is in a really nice part of the city.

Stayed: March 2014, traveled as a couple
Thank Jess A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014 via mobile

We stayed here for our first few nights in Vietnam and were really impressed with the level of service that they provide. The team greeted us with fruit and drinks and got to know our names. The girls on reception knew pretty much anything you needed to know and we're very attentive. Rooms were great and had a PC which was a bonus. Breakfast was tasty and had a variety to choose from. One of the best places we stayed in Vietnam.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Anamariebaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

I had stayed there with my mom , aunt and daughter 3 years ago in 2010 and when we went to Vietnam this time with a family party of 5 , I had no hesitations in booking with them again. Mr Duc , the contact person on their website is extremely efficient and responsive. I knew we would arrive quite late at the airport in Hanoi ( 10 PM)) so asked to be picked up . We were an hour late and the driver was still there waiting for us.
Charming is a budget facility with standard budget rooms and wet bathrooms but everything is kept clean, there is a computer at your disposal in each room, wireless is also available . Granted some rooms have no windows ans most windows look upon other walls but who stays at a budget hotel for the view? Air conditioning is in every room and it is very efficient.The complimentary breakfast is quite delicious and varied but there is also all kinds of amazing street food in the area.
The strength of this hotel is in its staff: they are amazing! Warm, efficient, hard working , helpful ; I cannot praise them enough.The counter ladies, are very fluent in English and the young porters/security men who sleep in the entry lobby at night because the hotel is locked for your security yet attended by these young men who sleep on the floor to be available if you return late.
There are 2 elevators so you need not fear walking up narrow steep stairs hauling heavy cases.
Mr Duc arranged for our Halong Bay trip since I knew I would not have time to do it as we arrived late at night and left the very next morning for Halong.They stored our luggage ( you only take what you need for the overnight cruise)and welcomed us back for another night when we returned.
Hanoi Charming is affiliated with some other hotels in Hue and Mr Duc booked those for us also.At the last moment there was a snafu with room availability at my chosen budget hotel and Mr Duc upgraded us to another of their more expensive property while still charging us the original budget prices.
This hotel may be a budget property but they treat you as though you are family coming to stay at a well liked relative's home.Don't hesitate to stay there!

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Cathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

Charming hotel 1

This review is long overdue but looking through photos prompted us to remember.
Our family of three stayed at this wonderful place several times in November 2013
We had been on an around the world trip and Vietnam was our last port of call.
This was the best place we stayed at in all our travels,the rooms were spotless and extremely comfortable,leaving you wanting for nothing.
The staff were incredible,they were the most welcoming,beautiful and friendliest people,they couldn't do enough for you.The customer service at this place is outstanding ,they go above and beyond anything we have ever encountered.
I would stay nowhere else if travelling to Hanoi,you would not be disappointed,
Charming hotel is certainly Charming.
Our son Finn was invited several times to have lunch with the staff and he loved them.
We miss you all and thank-you so much for such a wonderful holiday.
Fondest regards,
Matt,Pia and Finn ( still travelling, Australia )

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Matpiafinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2014

We had a prepaid room and arrived around midnigth. So far evrything was ok, went straigth to bed and tried to sleep. Woke up a few hours later and discovered that all the air was 'used' since there where no ventilation and no window to open either. Next morning we talked to the receptionist and wanted to change room. Answer was that we could not have another room and no other room had windows. So we was stuck there three adults sleeping in a room with no windows an no ventilation. No good sleep there. Id say go some other place and get a room with window and ventilation.

Stayed: February 2014, traveled with family
1  Thank Dag-Magne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charminghanoi, Manager at Hanoi Charming Hotel, responded to this reviewResponded March 6, 2014

Dear travelers,
First word,We would like to say thank you all for posting us your
reviews on this website.
It is an endless source of experience for us to make ourselves better in
this hospitality business.We understand how precious your comment to
us.
We would like to say with the author that the room you booked was the room without window as we mentioned on our website.At the time you wanted to changed the room ,we had no room with window available ,so we could not change it for you.If we have had window room,we would be ready to change it for you without any doubt.Additionally,all of our room have ventilation to take air to inside.May be ,you stayed one night so you did not recognize that.
We hope you can understand a little bit for us.
We would like to welcome you back one day and try our best to bring you the most comfortable stay.
Many thanks again and Best Regards,
Manager
Minh Pham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hanoi hotels
0.3 mi away
Tu Linh Legend Hotel
Tu Linh Legend Hotel
#62 of 599 in Hanoi
1,037 reviews
0.1 mi away
Hanoi Rendezvous Hotel
0.3 mi away
Hanoi Blue Sky Hotel
Hanoi Blue Sky Hotel
#142 of 599 in Hanoi
341 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hanoi Hibiscus Hotel
Hanoi Hibiscus Hotel
#169 of 599 in Hanoi
417 reviews
0.5 mi away
Parkson Hotel Hanoi
Parkson Hotel Hanoi
#164 of 599 in Hanoi
264 reviews
0.4 mi away
Box Hotel
Box Hotel
#197 of 599 in Hanoi
210 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Charming Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Charming Hotel

Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #124 of 599 Hotels in Hanoi
Price Range: $15 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HostelWorld, Hotels.com, Expedia, Asiatravel.com Holdings, TripOnline SA, Cancelon, Hotwire, Travelocity and Orbitz so you can book your Hanoi Charming Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing