As other reviews have noted the staff are really special here and this makes this hotel. Many incidences with helping us out but in particular fixing an airport pickup at short notice after I messed up the reservation (remember to confirm by email!) and spending ages helping us out with onward travel while we flapped about and couldn't make up our minds come to mind. The rooms are clean and have a computer in which is great for writing emails, otherwise just functional honestly but good value. Note that the standard rooms don't have a window, on the flip side they're pretty quiet apart from the usual hum from neighbouring aircon. On a final note do note that the staff aren't omniscient, for example we're getting a combined ticket to cat Ba town from Hanoi today which they didn't know about. Also you will of course save money on train tickets if you get them from the station - but it is very convenient to get them delivered to the hotel. Breakfast is good. All in all, highly recommended but don't expect too much of the rooms.
- Official Description (provided by the hotel):
- Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more less
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