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“Fantastic stay” 5 of 5 bubbles
Review of Hanoi Charming Hotel

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Hanoi Charming Hotel
Ranked #101 of 578 Hotels in Hanoi
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fantastic stay”
5 of 5 bubbles Reviewed February 19, 2013

We were welcomed with a huge smile and immediately shown to our rooms so that (under instruction of the staff) we cold relax, drink some tea, have a shower and then come back down once we felt we had recharged our batteries. The overall stay was fantastic, breakfast was great, rooms were spotless and you get a tv and computer in every room. We were even offered a room to dump our bags and have a shower when we arrived back from our cruise (not booked through hotel) whilst we had a 5hour wait for a train, simply because they thought the station was not a good place for us to wait. If i could return to Hanoi i would certainly come back to Charming and would recommend it to anybody. Just remember you are in the capital city of Vietnam and the view from your window might be a brick wall. This is very very normal for Hanoi.

Room Tip: Try get a room through the back as although your view is a wall, you have no chance of hearing the s...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl_and_adam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,289 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 15, 2013 via mobile

We stayed for 5 nights over new year and it was great, the rooms were clean and comfortable with their own computer in. Breakfast was included and there was free tea and coffee in the room.

The best part of the stay was the staff who were really friendly, always happy to help and had pleanty of information.we aranged our halonng bay trip with them also and they took care of our bags while we were away.

All in all, really pleased and would happily go back.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andychelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 14, 2013

We stayed here for six nights in a twin for 25$ per night including breakfast.
The room was clean and comfortable and also quiet.
The staff is really friendly and very competent.
Location is very central to a lot of different types of nightlife.
Breakfast is quite small but ok.
Thank you!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Justine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed February 9, 2013

We stayed at Charming hotel for 6 nights in December.

We emailed back and forth with Mr. Duc to arrange airport travel. He was great! Super fast, super responsive.

In fact, everyone on staff was amazing. The service here was really top notch.

The room was basic. It was clean, it was nice. The bathroom could use an update, but hey, the water was hot, the towels were clean and the price was right. The wireless was spotty, but worked very well in the main area. There was some minor pronounced room noise. Actually, the most noise we heard was from the people who live across the road one night in what seemed to be a drunken domestic (clearly this is not the fault of the hotel).

The breakfast hotel was perfect. We had the pho many mornings.

I am typically sceptic about hotel recommendations but these guys were spot on.

The location was perfect. I really wanted an ‘old quarter experience’, and I feel like I got it.
Because we had a lot of time in Hanoi we decided to go and see Ha Long Bay. We chose Indochine Junk. It was totally worth it. The ride takes about 4 hours, but the van was very comfortable and air conditioned. Our boat was incredible. There were 7 people on the boat, great staff, and great food. The food was all safe for sensitive stomachs.

Overall, this hotel was great. Was it the Shangri-la? No.
Was it cost effective, clean, quiet enough and convenient? Yes.
Would I stay here again…YES.

Go in with a realistic expectation and you will not be disappointed.

Room Tip: Know that rooms with a city view will likely have a little bit of road noise. no biggie
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank neilhalper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Remseck am Neckar, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

Been travelling around the world with my girlfriend for 5 months. Stayed at lots of cheap places, most of which have been ok. This place stands out. Excellent service, staff are really friendly and genuinely want to help you. Great room for the price. As a budget place to stay, its probably the best we have experienced in 5 months. If like us you are looking for the best place in the cheaper price category, then you will not go wrong by staying here.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank elliottwilliams171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puchong
Level Contributor
151 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

Book directly with hotel. Duc was very efficient. Fast response. Upgraded me to City View Room. Took their complementary transport to hotel. Room has mini refrigerator, complementary coffee and tea. Flat screen TV as well. Hot water in shower works well. Has full set of toiletries. Their set breakfast is good. Location is at Old Quarters and walking distance to many attractions. The best was the service of the people there. They go all the way to make you feel important. Duc gave me a late checkout and also arange transport back to airport. Would stay here again.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David_TanPuchong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 3, 2013

Hanoi Charming was an obvious choice based on the reviews here. The hotel did not disapoint. After slitting a taxi from the airport we had a short stay in Hanoi to do some tours. We immediately organised an overnight Ha Long Bay tour through them but they checked us out of our room and held our lugage whilst we did this short trip which was great for us. They were even willing to check us out for the next 3 nights if we wanted to do Sa Pa meaning we would have only stayed there 1 night. Despite them obviously earning commission it is great that they would still go to such lengths.

We booked a double but annoyingly one wasn't available when we arrived. We weren't too miffed as we ended up with a nice twin instead with it's own computer. The room was clean and fairly spacious. We had aircon, flat screen tv, mini bar and clean bathroom well stocked consumables. Also included was a basic free breakfast.

The staff were very friendly and helpful which was the best part of the stay. The rooms and amenities were above average for a place of this price. We did not try the restaurant except for breakfast but who would when delicious street food is mere meters away!

Room Tip: Get a room higher than the first floor if you want to avoid nice from the restaurant and common area...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smjohnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanoi Charming Hotel

Property: Hanoi Charming Hotel
Address: 15 Yen Thai St. | Hoan Kiem, Hanoi ++84, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #101 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hanoi Charming Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the centre of Hanoi old city, Hanoi Charming Hotel offers beautiful and spacious rooms with nice view of Hanoi old street. Hanoi Charming Hotel is equipped with all amenities that you expect such as air-conditioning, international standard elevator, Internet ADSL, cable television, mini bar and more. ... more   less 
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