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“Wonderful Haven in the middle of the hectic city of Hanoi”
Review of Joseph's Hotel

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Joseph's Hotel
Ranked #36 of 588 Hanoi B&B and Inns
Certificate of Excellence
Perth Western Australia
Level Contributor
130 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Wonderful Haven in the middle of the hectic city of Hanoi”
Reviewed March 8, 2010

This guest house was recommended and we weren't dissappointed. Reasonably priced, large rooms, very clean, excellent location (step out the front door and you are right in the middle of shops, great assortment of restaurants and attractions) - great location. Owned by ex-Kiwi Brian and the service he and his staff provided was excellent. Several tours were booked for us and all priced under asking price at local travel agents. Would highly recommend Josephs - it provided a quiet , cool, clean and friendly haven when you returned from a day out shopping, exploring or just walking around. Hanoi is very busy and if you need somewhere to go at the end of the day to relax, this is the place for you. Extra bonus, they have a lift. No more struggling up steps with you oversize and overweight suitcase. Enjoy !!

  • Stayed February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiwi-child
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
La Jolla, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 7, 2010

We thoroughly enjoyed every aspect of our six day stay at the Joseph's Hotel in Hanoi. Great location -- in the heart of the city. The owner designed and built the hotel for seasoned travelers -- offering many creature comforts only found at 4-5 star hotels.

Clean, contemporary, nicely appointed rooms. The bed was very comfortable -- firm but not hard which is an issue with most hotels in Vietnam. Our balcony view of the street scene was captivating. The bathroom is well designed with lots of hot water. The hotel offers a storage area for your bags. The internet connection was fast and reliable.

The breakfast food was always fresh and the staff prepared everything perfectly. The French press coffee was a real treat!

The owner and staff when out of their way to accommodate our needs, offered good advice and cheerfully responded to our requests. I have been to Hanoi many times for business and pleasure. Without a doubt, Joseph's Hotel is the most comfortable place in town.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmaher92037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2010

This small hotel is excellent in every regard. If only one could find a similar hotel in every city. It is worth paying extra for a room with a balcony, to overlook the interesting street scene.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank worldtravels2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 15, 2010

Best location especially with the cathedral as a handy landmark! Lovely spacious and clean rooms and fab breakfast. Could not fault it.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwifruitkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 7, 2010

Joseph's Hotel is an excellent small hotel in a very central area of Hanoi.
It's right next to the St Joseph's cathedral, and while we were a little concerned of being kept awake by the church bells, this didn't happen once. It did mean we were able to wander on down during mass and take a look at an amazing old cathedral, and the amazing sight of Vietnamese Catholics spilling out onto the street while taking part in mass.
The hotel and rooms were clean, with the rooms being of average size (and without a safe). The staff were friendly, and helpful in organising transfers and helping us with any other questions we had, both before and during our stay.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kurt17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 4, 2010

Cosy, clean and comfortable Room. Friendly and efficient staff. Enjoyed the breakfast ! Good location.

  • Stayed December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kkdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 23, 2009

Pretty disappointed considering Joseph's is so highly ranked on TA. I stayed for three nights in November 2009. I got about two minutes of hot water in the shower before it went cold and I had ants all over the floor in the bathroom. The staff sprayed them dead at my request and shut the door but didn't clean them up. Changed rooms (because mine was previously booked on certain days) and experienced more ants in my new bathroom! Just not acceptable for such a highly ranked hotel on this site. No hot water is an absolute deal breaker.

Quiet at night except for the hourly ringing of the cathedral bells - and the 5am mega-ring that apparently lasts several minutes. Brian the manager is a cool and knowledgeable guy when you can catch him, and the rest of the staff is good. The hotel location is *very* good, quite close to plenty of trendy restaurants. Unfortunately Joseph's has work to do.

By the way, Joseph's is one of the many affordable Vietnamese hotels that requires holding your passport as collateral during your stay. Personally I hate this. It's a huge safety risk if you're in - say - a street crash and need to be rushed back to your home country (or anywhere else) for treatment.

Stayed November 2009, traveled on business
Helpful?
11 Thank klual
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Joseph's Hotel

Property: Joseph's Hotel
Address: 5 Au Trieu St | Hoan Kiem District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 588 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Joseph's Hotel 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Joseph's Hotel is a small western managed 10 room boutique style hotel right in the centre of Hanoi's historic old quarter. Our rooms are light and spacious and tastefully furnished and all have reverse cycle air con, free WiFi, coffee and tea making facilities, minibar, cable television/LCD screens and some have a balcony. Our rates include a full breakfast. Our aim is to make your stay as enjoyable as possible. We are able to assist with any travel arrangements you may require either pre-arrival or while here in Hanoi: airport transfers, train tickets to Sapa/Hue free, guided walking tours, car hire, hotels elsewhere in Indochina - Laos and Cambodia, flights for onward travel.Please Note: ALL rooms are non smoking ... more   less 
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