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Ways to Experience Mon Cheri Cruises
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Reviews (544)
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Reviewed 4 weeks ago via mobile

This trip of Halong Bay cruise from Moncheri is definitely going to be remembered as one of best holiday in my life time. Visited Halong and CatBa Island with our family friends this week. It was such an amazing and mesmerising experience seeing the beauty of the nature. The sea voyage was extremely great, stunning views, sunset, sunrise just amazing. Food was too good, Last few years we have been having our yearly tour and the Moncheri customer service experience which we received has been so far the best I would say. Each and everyone starting from the cruise office manager Thuc,Zhang,Chung, the crew captain, staff were so so nice and courteous. I wish I could name each and everyone's name of Moncheri Cruise company and thank them here for their excellent customer service and the best experience they gave us. Each day we had the best experience lovelly food, super spacious room, the restaurant roof top it was just woow.. It was definitely an incredible trip.. One must definitely visit with family and friends.. My ratting is 10/10 in all aspects..

Date of experience: January 2020
Thank thiagak2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonCheriCruises, Owner at Mon Cheri Cruises, responded to this reviewResponded 4 weeks ago

Dear thiagak2000,

We would like to say thank you so much for sharing with us your wonderful stay on Mon Cheri Cruises.

It is grateful to see that you had an amazing time with us. Your satisfaction throughout the journey with beautiful seascape and excellent service quality. Your compliment is the great rewards for our service.

We always hope to have more times to welcome you and your family back VIetnam soon.

Best regards,

Thuc Nguyen
General DIrector
Mon Cheri Cruises

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We spent 3 days and 2 nights on the cruise and it was fantastic! Highly recommend staying for the second night. The tour on the second day with Mr Lam was so good! He took such great care of us and he really cares about his guests. We biked, hiked and enjoyed the water. Stay the second night if you can! It’s so worth it!

Thank KammaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonCheriCruises, Owner at Mon Cheri Cruises, responded to this reviewResponded 4 weeks ago

Dear KammaB,

THank you so much for sharing with us your wonderful stay on Mon Cheri Cruises.

It is great to know that you had a great experience on boat. Your words for Mr Lam will be shared to the whole team.

We always wait to welcome you and your family, friends back Vietnam and Mon Cheri Cruises soon.

Best regards,

Thuc Nguyen
General Director
Mon Cheri Cruises

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Absolutely excellent experience cruising Halong Bay with Mon Cheri. Started with luxury pick up service at 9am, followed by small boat transfer to well maintained cruise liner. We then had a buffet lunch with activities clearly explained. We did bamboo boat into the light cave and thoroughly enjoyed it! Our room was large, with a balcony, and special touches as this was part of our honeymoon trip! Dinner was 5 courses and the food was fantastic. Drinks were served on the top deck in the evening and there was a demo of Vietnamese spring roll making - the chef was very funny, really enjoyed this! At night the boat was quiet and beds comfortable for sleeping. Breakfast was a buffet, and we were also served a brunch before disembarking at around 11am. There was an option to do further activities, we chose to relax on our balcony and enjoy the spectacular views. All of the staff the entire time we were on the boat were top class, especially Ms Joy who was so helpful and a delight to deal with.

We only had 2 small areas where improvement could be made - on the transfer it would be good if guests were informed if they were on Mon Cheri 1 or 2 to save confusion on arrival at the port. Also during brunch my husband was served his main course about 15 minutes before I was, which meant he was finished before my food arrived. The staff were very apologetic about this and it is a very minor complaint overall.

Date of experience: January 2020
Thank galwaythomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonCheriCruises, Owner at Mon Cheri Cruises, responded to this reviewResponded 4 weeks ago

Dear galwaythomas,

I would like to say thank you very much for sharing with us your detailed feedback during your wonderful stay on Mon Cheri Cruises.

It is great to know that our service could meet your expectation. We are pleased to see that you loved the pick up service, interesting activities, fantastic meal, beautiful cabin as well as attentive staff. We will definitely share your nice words to the whole team.

We always hope to have more time to welcome you and your family back Vietnam in the near future.

Best regards,

Thuc Nguyen
Geneal Director
Mon Cheri Cruises

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Reviewed 4 weeks ago via mobile

Fantastic itinerary; wonderful crew; excellent food; excellent accommodation. We thoroughly enjoyed it and will be back!

Date of experience: January 2020
Thank PipB790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonCheriCruises, Owner at Mon Cheri Cruises, responded to this reviewResponded 4 weeks ago

Dear PipB790,

Thank you very much for sharing with us your nice feedback during your stay on Mon Cheri Cruises.

It is great to see that you love the fantastic itinerary; wonderful crew; excellent food; excellent accommodation. We are always happy to see that you love the trip.

Thank you once again for choosing Mon Cheri Cruises. We hope to welcome you back Mon Cheri Cruises soon.

Best regards,

Thuc Nguyen
General Director
Mon Cheri Cruises.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

These mini cruises are great but the 3 day, 2 night claim is somewhat misleading. It should be one half day, one full day, another half day and 2 nights which by my math equals 2 days and 2 nights. Having got that off my chest, I would say the length of time was perfect, an overnighter would be too short since it takes 3 hours to get the shuttle from Hanoi’s Old Quarter to the port where Halong Bay cruises depart.
The Mon Cheri Cruise ship exceeded my expectations. The cabins were large, well equipped with beautiful private decks. The meals were satisfactory but I expected more authentic cuisine. The activities were similar to other companies, the daily kayaking options were my favourites, mainly because of the breathtaking scenery.
My only criticism was that the crew were in your face the whole time, asking you if their service was good every chance they had. It was unnecessary and somewhat disingenuous, it gave you the feeling all they wanted was a big tip.
Overall though, a good experience for someone who would never go on a “regular” cruise.

Date of experience: January 2020
Thank philipj443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonCheriCruises, Owner at Mon Cheri Cruises, responded to this reviewResponded 4 weeks ago

Dear philipj443,

Thank you so much for sharing with us your nice feedback during your stay on Mon Cheri Cruises.

It is great to see that our service could exceed your expectation. Your compliment for the large and well equipped cabin, interesting activities.

We always hope to have more times to welcome you and your family back Vietnam soon,

Best regards,

Thuc Nguyen
General Director
Mon Chéri Cruises

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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