We had an amazing tour today. Our tour was Hoa Lu - Tam Coc tour. Tommy was very friendly, informative, and professional. We originally booked a 2 day 1 night tour and joined his group for the second day. Our itinerary was supposed to include Bich Dong pagoda as well but his tour route did not include that. After several attempts to contact the parent tour company, Tommy just took the entire tour group to visit the beautiful pagoda anyway. But hey they got a free tour lol we finished around 4pm and got back to Ha Noi in time for dinner. Very accommodating and professional!