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“central and spacious”
Review of Golden Lotus Hotel

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Golden Lotus Hotel
Ranked #189 of 586 Hotels in Hanoi
melbourne
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“central and spacious”
Reviewed May 3, 2013

We stayed here for 3 nights and it was a lovely place to be. the rooms were very spacious and the service was good. Had some trouble with English but it was obvious they were trying very hard and were very sweet in trying to attend our every wish.

Room Tip: very central to everything
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lazzna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 reviews from our community

Traveler rating
    103
    119
    23
    10
    12
See reviews for
41
118
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 29, 2013

We stayed 5 nights then another 3 after Hoi An, on our third trip to Hanoi. Excellent location, just a short walk to the lake to join the locals in their morning exercise, and in close proximity to good shopping and eating. The rooms at the front are very comfortable with good views over the street scene, and are very good value for money. The hotel's greatest asset is their staff. They are professional, friendly and couldn't do enough for us, even to the point of taking us to a local pharmacy to help with any language problems. We enjoyed having pho for breakfast as well as the usual buffet. We'll be very happy to return to the Golden Lotus and their new luxury hotel nearby.

Room Tip: Rooms at the front are bigger and have a balcony. We stayed at Levels 6 and 3 and preferred 3 as we...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 28, 2013

As first time visitors to Vietnam, this was our first stop, and our welcome by the Golden Lotus Luxury Hotel staff helped set up an adventure that would exceed all our expectations. This was a trip for mum and I to catch up on the many years we have lived so far apart, without children, partners etc. Recommended by a work colleague, we cannot believe how lucky we were - amazing central location, attentive, professional, helpful,friendly staff. Breakfasts were a welcome start to each day and the room was extremely comfortable. Thank you Penny (Sydney) for your recommendation, it will be a hotel we will both happily return to again in the future,and will happily recommend to others.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenLotusHotel, Guest Relations Manager at Golden Lotus Hotel, responded to this review, May 19, 2013
Dear Ms. Louisa M,

My name Thanh Huong - Sales and Guest Relations Manager of Golden Lotus Hotel.
Many thanks for your so kind review about our hotel.
It will help us very much to improve our services in the future. And I do hope that the relationship between you and your mum will better after finish this trip. I wish you, your mum good health, good luck and to continue travelling so I have a chance to service you again.
Thanks a lot and hope you are well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geelong, Australia
2 reviews
Reviewed April 24, 2013

This was my 3rd trip to Vietnam, 3rd time staying at Golden Lotus but 1st time at their new Luxury Hotel. Everything that we have experienced before we experienced again and if possible a little bit more. The staff are so professional, friendly,always willing to help thus making our stay absolutely wonderful. Rooms very stylish, breakfast is just the best (can not do enough for you). The staff arranged our trip to Sapa which could not be faulted. The Golden Lotus is in a fantastic location, price very affordable. Can not fault anything, can only say once again Thank You.
Di and Marcus Larcombe Geelong Australia.

Room Tip: Our room was on the 6th floor hardly any street noise
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 7, 2013

Good location - walking distance to the lake and around the old quarter. Friendly and helpful staff. Clean rooms. Enjoyed pho at breakfast. Our first 2 nights were in a small room whereas our 3rd night (after coming back from Sapa/Halong Bay) was in a much bigger room. Fruit in room. Welcome drink in their upstairs bar. This was our first introduction to Vietnam and we weren't disappointed.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingFlower_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
2 reviews
Reviewed March 13, 2013

I’ve stayed at the Golden Lotus (Sen Vang) hotel three separate times in the last year and support the many positive reviews of other guests. What a great hotel and such good value. Its safe, comfortable, friendly atmosphere makes it one of the success stories in Hanoi’s mid-range hotel market.

Great location, stylish rooms, good breakfast and very helpful friendly staff all reflect the good management of the Golden Lotus.

I’m really looking forward to my next visit to Hanoi when I can stay in the new Golden Lotus Luxury hotel just a few doors away at 53-55 Hang Trong Street!

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenLotusHotel, Customer Care Department at Golden Lotus Hotel, responded to this review, March 14, 2013
Thank you for choosing our services and spend your precious time to write about us. We hope soon to welcome you back with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grafton, Australia
Level Contributor
116 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed March 2, 2013

Good location hotel in Hanoi with plenty of things to do and see not far from the front steps. Very clean and tidy rooms with everything set out just how it should be, if I had one negative thing to say it would be that the room we were given was on the inside and had no windows except for an opening that was full of drain and service pipes, which was a little strange. Very tasty breakfast which was included in our room rate. Staff helpful and friendly. Overall a nice place to stay while you are visiting Hanoi.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Glenita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenLotusHotel, Customer Care Department at Golden Lotus Hotel, responded to this review, March 14, 2013
Thank you for choosing our services and spend your precious time to write about us. We hope soon to welcome you back with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Lotus Hotel

Property: Golden Lotus Hotel
Address: 39 Hang Trong Street, Hoan Kiem District, Hanoi 10000, Vietnam
Location: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #189 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Golden Lotus Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
40 rooms and suites with modern facilities, right in the centre of Hanoi and near Hoan Kiem Lake ... more   less 
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