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Reviews (286)
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All reviewsms kimmiss kimlan ha bayold quartersister propertyarranging taxisfree snackshuge bedhalong bayrestaurants and shoppingstaff was very friendly and helpfulcozy hotelroom was spacious and cleansmall windowi highly recommend this hotelrooms are beautifulbed sheets
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114 - 119 of 287 reviews
Reviewed September 12, 2017

We arrived very early, around 8am but they were able to grant us an early booking without additional fee. The welcome drinks and snacks were nice (fresh watermelon juice, bananas and rice biscuits). The manager and receptionist were very accommodating and the room was clean and fantastic. I was sick the entire trip but manage to get a rest as the bed was comfortable. The breakfast is excellent with lots of options from heavy meal, Vietnam delicacies, breads and fruits. Every after trip we have and back to the hotel, the receptionist will offer refreshments that seems like your first day. 
Thank you so much for the welcome and we will be back soon for sure!

  • Stayed: September 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Deejbeaue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanoiGoldenHoliday, Manager at Hanoi Golden Holiday Hotel, responded to this reviewResponded September 16, 2017

Dear Mr/Ms Deej B,
Thank you so much for your details review about your recent stay with us. It is great to learn that you appreciated not only the excellent service but also the nice breakfast. Looking after our guests and exceeding their expectations is at the very heart of what we are doing, and so very happy to know that you felt perfectly cared for. Be assured that we will share your warm words with our team. Once again, thank you for sharing your experience and we all look forward to welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2017

Great price and staff was excellent, always friendly and helpful. Would recommend to friends and family for a getaway weekend in Hanoi Old Quarter with such a good vibe around the area. Good facilities and breakfast. Highly recommended.

  • Stayed: August 2017, traveled with friends
    • Service
Thank Brett H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanoiGoldenHoliday, Manager at Hanoi Golden Holiday Hotel, responded to this reviewResponded September 16, 2017

Dear Mr Brett H,
Thank you very much for your lovely review and your recommendations to other TripAdvisor members. We are very pleased to know that you were truly satisfied with our breakfast, facilities and breakfast. It is a great pleasure having you here with us and we look forward to being of service to you.

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Reviewed September 4, 2017

Fabulous location right in the heart of the ancient town. Quite rooms and fantastic service. Ms Kim at reception organised our train trip to Hoi An and even delivered us to the train station via cab with the concierge coming with us to ensure we reached the correct train carriage. She also made fabulous suggestions regarding our Halong Bay trip, which was hugely enjoyable (Batu Long Bay is a must) and she organised it all for us. All we had to do was enjoy, which we did. Totally recommend this hotel.

  • Stayed: August 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Shieldsy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanoiGoldenHoliday, Manager at Hanoi Golden Holiday Hotel, responded to this reviewResponded September 10, 2017

Dear Mr/Ms Shieldsy70,
Thank you very much for your wonderful review about your experience at Hanoi Golden Holiday Hotel. We are all so pleased to know that you had memorable stay here with exceptional staffs, great location and fantastic service. Surely that your comment will be shared to our team as a big encouragement. We do hope will have chance to welcome you back and thank you again for your recommendation.

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Reviewed August 31, 2017

What an amazing hotel in the centre of the old quarter in Hanoi. The hotel has an excellent location right in the heart of Hanoi where it is walking distance from many restaurants and attractions. The staff at the hotel were amazing, so friendly and helpful, they really made our stay a good one. The hotel itself is stunning and the glass fronted doors with ornate decor really gives it the wow factor. The rooms were very comfortable with everything you could possibly need including toiletries, bath robes and free Vietnamese snacks to try. I would highly recommend this hotel, it is the best place to stay in the old quarter!!

  • Stayed: August 2017, traveled as a couple
    • Value
    • Location
    • Service
1  Thank Christina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanoiGoldenHoliday, Manager at Hanoi Golden Holiday Hotel, responded to this reviewResponded September 6, 2017

Dear Ms Christina H,
Thank you ever so much for your amazing review. We are all so happy to know that our excellent location, amazing staff, beautiful decor and comfortable room with full of amenities made your great stay. We have shared your feedback to our team and it really made their day. Once more time, thank you very much for your recommendation and we do hope travels will bring you back Hanoi Golden Holiday Hotel in the near future.

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Reviewed August 31, 2017

We were very lucky to choose this hotel. It is an excellent hotel, situated in the Old Quarter of Hanoi, close to Hoan Kiem lake, so you can walk to practically all the interesting places.
The rooms are spacious, decorated with care, good for a pleasant stay.
Best of all is the attention. The personnel are very friendly and helpful, ready to assist in every way. We are very thankful to all of them, especially Ms. Kim. She will arrange for all your tourist activities: tours, pick up/drop off from/to the airport, advise for visiting the city, etc. She really takes it to heart to care for you, reminding you to watch out for your backpacks when visiting the city, offering you an umbrella for the rain (or the sun!).... if we go back to Hanoi, we will certainly stay at Hanoi Golden Holiday hotel.

  • Stayed: August 2017, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Juan Ignacio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanoiGoldenHoliday, Manager at Hanoi Golden Holiday Hotel, responded to this reviewResponded September 2, 2017

Dear Mr Juan Ignacio P,
What a wonderful review to read, thank you so much for your effusive comments. We are very pleased to see that you enjoyed your time with us and in particular great location, friendly and helpful staff. We pride ourselves on our personalized service, so it is always brilliant to see that you feel we far exceeded your expectations. We will be sure to share this fantastic feedback with the whole of team. We are most humbled by your kind words and look forward to welcoming back to your Hanoi home in the very near future.

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