We stayed in the Phoenix 2 for 3 nights. I booked through hostel.com and they didn't have my reservation, I had to show them my email on their computer. Luckily they had a room. Overall our stay in the Phoenix 2 wasn't that bad. Its in a great location and its good value for money. The breakfast was fine and the staff are friendly and spoke good English.
Unfortunately our room stank of smoke. At first we thought it be ok after a while with the window open, thinking it was from the last person who stayed in the room. It turned out to be from another room and was coming into ours. It was so bad that on the second morning my throat was sore. I told reception and they didn't seeminterested. Though I didn't ask to be moved. I also wouldn't reccomend booking tickets through them. We paid 30USD each for buses to Hoi An. I knew this was expensive but it was last minute and didn't have time to shop around. Turned out to be double the average price! Also when checking out they didn't subtract the deposit I paid when booking, luckily I noticed and they changed it.
- Official Description (provided by the hotel):
- Renovated in June, 2008,Hanoi Phoenix II ideally situated in the heart of Hanoi's Old Quarter (middle of everything) and on quiet street surrounded by bustling old streets The 30 rooms with spacious and well-furnished rooms. The rooms with Big window and are equipped with IDD telephone, air-conditioning, cable TV, refrigerator, comfortable bathroom, (bath-tub and hot shower), coffee and tea making facilities, ADSL Internet, fully English and Continental Breakfast for free ... more less
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