We are blown away by the absolute quality service and friendliness of the staff at Holiday Emerald Hotel, all the way from the doorman, reception and restaurant! This wasn't just the effort of an individual but well across the board.
We are so thankful that the staff were able to make our honeymoon even more special as they decorated our room so beautifully upon arrival. The room was clean, bed was comfortable, room was spacious, well climatized and had a great bathroom.
The location is THE BEST, you are just meters away from really good restaurants, shopping and spa.
In the morning, there is a buffet and you also get to choose a selection of dishes from the Menu; we love their beef pho and chicken pho for breakfast. We actually thought it was one of the best pho we've had in Hanoi! So you must try! Otherwise, buffet had unlimited fresh fruits, croissants, eclairs, cheeses, selection of meats, salads and so much more. We look forward to every breakfast!
We can't recommend it enough! Although not a 5 star hotel the service levels we received were worth more than that! 6/5!!
Thank you Holiday Emerald Hotel! Absolutely amazing to come back after a long day walking around Hanoi, it was like our little heaven in Hanoi! More
- Free Wifi
- Breakfast included