We had an amazing stay at Hanoi Serenity Hotel in June 2012 for 4 nights. The highlight was definitely the amazing, friendly and extremely helpful staff. They helped us organize trips to Halong Bay and Sapa, which completely lived up to our expectations and the standards promised by the staff at Serenity. They arranged a shower and a bed for a couple of hours of sleep, when we returned back from the trips – free of charge. They had great suggestion for places to go/see/eat in Hanoi. When the monsoon caused a complete traffic jam, the staff made sure that we made it to the train station on time by driving us in their own private car.
The rooms are clean and well taken care of. We were upgraded on our second night to a bigger room – and we were very satisfied with both of them. Computers were available both in the rooms and in the lobby.
We would highly recommend the Hanoi Serenity Hotel!
- Official Description (provided by the hotel):
- Closed for renovation as of December 28, 2009. ... more less
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