The amazing Tripadvisor reviews for HE4, I admit, lured us in. Since we were traveling with kids, the prospect of spending $280 per night x2 for two rooms at the Sofitel Metropole was unsavory. I do suspect the HE4 is a good choice for most folks given some other grim prospects we saw. I would simply note that if you are hoping for a more grand, full-service, and historic hotel this could disappoint. The staff really were incredibly helpful - the most efficient and pleasant folks we encountered in Vietnam, to be frank. I guess, on balance, it would have been neat to stay at the real deal, i.e., the French colonial Metropole with all that history just a block or so off the lake (though our friends there had plenty of frustrations - with the price tag - so who knows). HE4's location is perfectly fine - a bit more challenging if you have kids or are elderly, but we ended up liking other areas far better. The rooms were very clean and had the basics of what you needed (though a very weird shower contraption) but the place actually sort of reminded us of youth hostels (albeit a nicer one) we encountered decades back in Europe. Don't mean to sound like a snob here. I just want to temper these off-the-chart reviews so no one is misled! Oh, last thing: my God, they need to find some decent coffee to offer tourists. Really horrid, thick tar - and I'm someone who generally loves a bitter/nasty brew! We found it no problem elsewhere in Vietnam so availability isn't a problem. Just a thought.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi