We stayed here one night and were supposed to go on a cruise of Ha Long Bay, which was cancelled due to bad weather. The hotel staff was very gracious in helping us find different accommodations (as they were all booked up), and they even walked us to the alternate hotel for a tour. They set up a day tour to take the place of our cruise and were all around very nice and helpful - making the best of a not great situation. As for the hotel itself, the rooms were clean, if a little small. The breakfast was great- made to order. Again, the staff is what makes this place.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
- Reservation Options:
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi