SERVICE: All front desk and restaurant personnel were fluent in English and provided service quality that you find in high-end hotels in the U.S. 5 Star quality service at 2 Star prices; it's a no-brainer.
LOCATION: The hotel entrance is tucked away down a little alley from the chaos of the main road. In the morning the alley is filled with energy and life as fruit and meat vendors provide goods to locals walking and riding by. The hotel is in the old quarter so walking to destinations is really convenient and quick; Water Puppet Theatre & Ngoc Son Temple (~15 mins), Temple of Literature (~20 mins), Old Quarter Markets (~10 mins).
QUALITY: We had a Superior Double Room ($45/ni) that included a refrigerator, laptop computer, and television. The room was adequately sized and comfortable and had a great shower. The complimentary water in your room will help keep you hydrated while walking through the city.
AND MORE: The Ruby helped us book a fantastic 3-day IndoChina Junk Cruise through Bai Tu Long Bay on the Dragon's Pearl II; they actually walked down to the theater to buy tickets for us to see a water puppet performance; and they arranged our transportation to and from the airport. The staff will bend over backwards to help make your stay pleasant and exceed your expectations; they're almost TOO good!
I don't think you could ask for a better place to stay central to the old quarter in Hanoi, and I couldn't recommend that you stay anywhere else besides the Ruby!
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi