+ Staff service was fantastic. Attentive, friendly and with great english. They give you great advice on areas to check out in the city, both on the marked map and from local knowledge.
+ Rooms are really nice. We had a junior suite and an executive suite. Probably worth going for the exec, but both were great. Shower rooms are clean and modern, beds were comfortable and the minibar was cheap!
- Quite a few real small ants in the rooms. Doesn't look so good but they weren't an issue for us and got distracted by the melon skin once we'd eaten the fresh ripe fruit the hotel provided.
+ Location was bang on. Walking distance to anywhere in the city and actually the best street food we had was 50m round the corner from the hotel.
+ Breakfast was superb. I looked at the menu and wondered how many items I was allowed to ask for - to my absolute delight it turns out it's all of them. The quality was probably 7/10, but the service was an easy 10. Incredible how they serve so many dishes out of such a small kitchen with 3 or 4 guys and girls working right on top of each other. Great atmosphere at breakfast too, staff were always talkative.
+ Dinner at the essence, their sister hotel, one night. Service easily matched what we experienced here and the food was really good too.
+ Hotel prepared our visas and also organised our trip out to Ha Long and Bha Tong Bay, which was also amazing.
Big thanks to the staff for making our stay such a joy.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated staff, providing you a comfortable & memorable stay. ... more less
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- Also Known As:
- Hanoi Elegance Ruby Hotel Hanoi
- Elegance 4 Hotel Hanoi
- Elegance 4 Hanoi