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“Definitely NOT recommended!”

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Vietnam Trade Union Hotel
Ranked #511 of 600 Hotels in Hanoi
Reviewed November 29, 2009

We stayed at this hotel that was rated 4 Stars, it was arranged by our local tour agent. The room's carpet was not vacuumed, very dusty. The bed's mattress was worn & thin thus feeling the spring. The pillow was too soft & thin, gave my son a stiffed neck. The breakfast was terrible as they allowed the guests to smoke inside the restaurant. Bread was served with no toaster to toast the cold bread. This is the only hotel we stayed in Vietnam where there were no milk & cereal served. My wife & I would not recommend anyone to stay at this hotel.

  • Stayed: November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SunDownUnder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VTUH, Guest Relations Manager at Vietnam Trade Union Hotel, responded to this reviewResponded June 4, 2014

First of all, thank you for your support to enhance our service serving! Today, after a few minutes signing up, I've seen your comment and I feel so sorry that I could not response to you immediately right after your stay. Once again, I'm so sorry with what you spent during your stay. Up to now, our service serving has much improved due to our staffs changing and management changing style. And i hope to see you again at our hotel to reaffirm what we've tried!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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12 - 16 of 16 reviews

Reviewed October 19, 2009

The hotel is located in a nice place, but there were no matresses only box springs and they are extremely racist to non vietnamese. The service in the dining room is also unfriendly.

Stayed: October 2009, traveled on business
1  Thank kriminalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VTUH, Guest Relations Manager at Vietnam Trade Union Hotel, responded to this reviewResponded June 4, 2014

First of all, thank you for your support to enhance our service serving! Today, after a few minutes signing up, I've seen your comment and I feel so sorry that I could not response to you immediately right after your stay. Once again, I'm so sorry with what you spent in the dining room. Up to now, our service serving has much improved due to our staffs changing and management changing style. And i hope to see you again at our hotel to reaffirm what we've tried!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2017 via mobile
Google Translation

Stayed: June 2017, traveled on business
Thank Floris_Jan_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2016
Google Translation

  • Stayed: May 2016, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Vasily K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014
Google Translation

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank OJTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VTUH, Guest Relations Manager at Vietnam Trade Union Hotel, responded to this reviewResponded June 4, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vietnam Trade Union Hotel

Address: 14 Tran Binh Trong Str., Hoan Kiem Dist., Hanoi, Vietnam
Location: Vietnam > Hanoi
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #511 of 600 Hotels in Hanoi
Price Range: $38 - $57 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Vietnam Trade Union Hotel 3.5*
Number of rooms: 119
Official Description (provided by the hotel):
Located in the center of Vietnam capital, Vietnam Trade Union Hotel is only 03 blocks from Cultural Palace and just a quick 5-minute-taxi drive from some of the best sightseeings of Hanoi including: The Old Town, Hoan Kiem Lake, Hanoi railway station, etc. and big shopping centers such as Vincom, Trang Tien, etc. With a collection of dedicated meeting facilities, elegant well-suited accommodations, fine dining, professional offices for leasing and other services of three star international standard, you are always guaranteed satisfactory moments while staying at Vietnam Trade Union Hotel. Vietnam Trade Union Hotel in Hanoi offers guests a choice of 180 well-appointed rooms and suites. Each of these accommodations and suites is appointed with a range of modern amenities including free Wi-Fi throughout entire hotel, LCD flat screen television with satellite channels, complimentary coffee/tea making facilities, writing desk, in-room safe, mini-bar as well as daily housekeeping service and 24/7 hotel security. Laundry services are available upon request. ... more   less 
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