We stayed for about a week at Moon View Hotel after having a week in the Old Quarter of Hanoi. This hotel is located in a nice area that is between the West Lake area and the Old Quarter. It was about a 20 minute walk to attractions and restaurants in the Old Quarter and about a 40 minute walk to the Tay Ho area.
Room/Hotel: The room was new and very clean. We did find two cockroaches during our time there, but it is difficult to avoid them in South East Asia. Our toilet was constantly churning up water and splashing it all over the toilet seat. It was strange but it didn't really cause any major problems for us. The hotel hallways seem a but older and run down but that's not a concern for me because the room is new and comfortable.
Staff: The staff was very warm friendly but weren't able to offer too many recommendations when asked. It wasn't a problem for us since we had been in Hanoi for a week and we were familiar with getting around the city.
Food: We ordered room service a number of times during our stay. We found the room service from the Japanese restaurant was very good and much better than the other restaurant. The breakfast was what accounted for a lower rating for food. When you go up for the breakfast buffet it looks nice and plentiful. The problem is it is put out when it starts and very little is done to it after that. Everyday I tried to get the soup but it was always cold. They didn't seem to have lots of guests so I would suggest they consider individual ordering rather than a buffet so the food is fresh and warm.
Overall we enjoyed our stay and chose to stay longer than our original plan.
- Official Description (provided by the hotel):
- A 12 storeys hotel overlooking the West Lake & Truc Bach Lakes (the 2 biggest lakes in town) & Red River offering you a picturesque view from Top Lounge or rooms of hotel. A short drive of 5 minutes to the commercial and cultural centre of Hanoi and 40 min from the Noi Bai International Airport. 40 rooms, Western & Vietnamese cuisine on Top of hotel offer you daily Buffet Breakfast, selection of Room Service or A la cart menus. Meeting rooms for up to 50 people. High speed Internet in every room (Cable Connection) & Wifi in Restaurant, Lobby & Meeting Room is offered all FREE. ... more less
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