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“Clean, New Room”
Review of Moon View Hotel

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Moon View Hotel
Ranked #221 of 597 Hotels in Hanoi
Reviewed August 6, 2014

We stayed for about a week at Moon View Hotel after having a week in the Old Quarter of Hanoi. This hotel is located in a nice area that is between the West Lake area and the Old Quarter. It was about a 20 minute walk to attractions and restaurants in the Old Quarter and about a 40 minute walk to the Tay Ho area.

Room/Hotel: The room was new and very clean. We did find two cockroaches during our time there, but it is difficult to avoid them in South East Asia. Our toilet was constantly churning up water and splashing it all over the toilet seat. It was strange but it didn't really cause any major problems for us. The hotel hallways seem a but older and run down but that's not a concern for me because the room is new and comfortable.

Staff: The staff was very warm friendly but weren't able to offer too many recommendations when asked. It wasn't a problem for us since we had been in Hanoi for a week and we were familiar with getting around the city.

Food: We ordered room service a number of times during our stay. We found the room service from the Japanese restaurant was very good and much better than the other restaurant. The breakfast was what accounted for a lower rating for food. When you go up for the breakfast buffet it looks nice and plentiful. The problem is it is put out when it starts and very little is done to it after that. Everyday I tried to get the soup but it was always cold. They didn't seem to have lots of guests so I would suggest they consider individual ordering rather than a buffet so the food is fresh and warm.

Overall we enjoyed our stay and chose to stay longer than our original plan.

  • Stayed: July 2014, traveled as a couple
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Thank marybellone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 - 24 of 75 reviews

Reviewed July 1, 2014

Located centrally, within walking distance to old Hanoi. Once of the street you step into another world. The hotel is spotless, and comfortable. Our rooms our really nice the bathroom is beautiful although small. The shower is such a change from previous hotels. They even give you a tooth brush, shampoo, etc. the staff is so attentive to your needs. They even let us us the bar and we brought our own wine. I highly recommend this place, the value is outstanding.

Room Tip: Great views all around and 8 th floor terrace.
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  • Stayed: June 2014, traveled with friends
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Thank esopus35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

We stayed at the Moonview Hotel on Cua Bac in the district of Ba Dinh between January 16 and 25, 2014. The three of us were in rooms 1107 and 1104. 1107 offers nice views of lake Truc Bach and West Lake as well as the Tran Quoc Pagoda.

The Moonview has 1 lift serving all floors with the exception of the top 12th floor where the restaurant is. Hotel guests will need to walk up from the 11th floor. My mother who has bad knees cannot, however the hotel staff was very helpful and they brought breakfast as well as other meals to her room.

Service level is excellent throughout our stay. The ladies at the reception desk always made us feel very much at home. Breakfast choice is average with a choice of Pho soup, eggs, salads and other cooked foods. The French baguette is top and clearly rivals with the best baguette you can get in Paris. Of all the hotels we stayed in Vietnam during the past 3 months, the baguette at the Moonview is by far the best bread I have tasted. We also had dinner at the Moonview and we found the dishes quite good.

The hotel also assisted us with renting private chauffeured cars for tours around Hanoi and we were happy with the tours provided.

Location wise, the Moonview hotel is within walking distance of Hoan Kiem lake, but it is better to call a taxi which is cheap. From Hoan Kiem, to get back to the hotel, we took cyclos a few times.

The rooms are quite large and comfortable. Wifi coverage is uneven though from the 11th floor.

Overall value is only fair as the Moonview hotel did not discount room prices relative to other hotels (of the same class such as the Bella Vita hotel on Hang Bun street) in the area.

  • Stayed: January 2014, traveled with family
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1  Thank KQN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tuan V, Public Relations Manager at Moon View Hotel, responded to this reviewResponded March 6, 2014

Dear sir/madam

On behalf of the management team, we really appreciate your review for our hotel on Trip Advisor. we are really please to hear that you had a good time with us. We will improve all the services to make customers feel more comfortable and affordable with the price. Thank you once more time for letting us know what we need to improve and we hope we can see you in the near future and hopefully you will have better experience with us.

Regards
Minh Tuan Vo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2014

I stayed at this Hotel for two nights on 11th & 12th January 2014. Nice large room, great location, good breakfast, and pleasant friendly staff. Only negative was the toilet would sometimes have minor volcanic-like eruptions and bubble and spurt all by itself. However other than this it was excellent.

Stayed: January 2014, traveled with friends
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013

Vietnam Airlines gave me a free stopover here on my way to Luang Prabang. So glad they did! It was rainy but the staff and cosiness of the hotel more than made up for the weather. Even late arrival seemed no problem for the staff of the restaurant It was lovely to have breakfast from the 12 th floor restaurant (also included) and watch the rain and the vista across roof tops to the Red River. The room was spacious and comfortable.The hotel is positioned well for convenient access to the airport (not much traffic to negotiate)

  • Stayed: November 2013, traveled with friends
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Thank p0ppies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

I am sitting in a quiet little nook in the foyer of the Moonview hotel in HANOI. When we first came to this hotel it was called Bro and Sis, but in the past two years the hotel has been upgraded. Upstairs on the 12th floor there is a neat and tidy breakfasting room which serves as a small restaurant in the evenings. Set off from this is a well stocked small bar where you can drink beer, wine and spirits and even smoke cigarette if you wish.

What a pity I am now in my retirement years! Thirty years ago I would have been in my element. The girls are so pretty! I have been to many countries in my 66 years, but honestly I can't remember a place where the people were so sweet, so honest, and (in the case of the girls, so positively gorgeous.) Perhaps this is the same for boys, but as a male I am not qualified to say. What I can say though is that the boys are smiling and polite, and my old experienced eye tells me that Hanoi boys have a love and respect for girls that might just attract any western girl to their charms.

Taking a taxi to the WESTGATE DENTAL CLINIC (taxi fare $2.95 from the hotel), scooters, low-powered motor bikes and electric bicycles appeared like a great swarm of angry bees. Car drivers beware. It is not the bike riders in this city who have to be careful. The cars are the minority and car drivers are not regarded as significant in the scheme of things. So, drive slowly with your foot close to the brake pedal and be sure to keep your eye open for errant bike riders crossing your path. The riders, looking like kung-fu bandits with their faces covered with bandanas to keep the choking air from their sensitive nostrils.

First impressions: Coming from the airport at 10pm we had to rely on trust to negotiate the price of the taxi when we reached our destination. No need to worry. The doors to the Moonview swung open and the doorman, (pleasant young man) inspected the taxi meter and declared that the fare would be a little over 300,000 dong. Shock turned to pleasant surprise when this huge sum of money turned out to be a little over $15 US. Similarly the trip to the WESTGATE DENTAL CLINIC some 3.5km away was just 59,000 dong., ($2.95).

We had been in Shanghai for a week to visit our adopted girls and their babies. After 8 years of visiting China, this trip was a disenchantment. The China we had grown to love over the years of openness had changed subtly and not for the better. Where once we had been able in the hotels which catered for “foreigners” to log into facebook or our social networking sites, we were no longer able to. China has grown exponentially, but with the greater freedoms of consumption, the Chinese people have not noticed the door closing quietly on their contact with the outside world. In China news is the news the government want. Sadly it seems that there is much trumpeting about how wonderful the Chinese have managed their economy, and how much better off the Chinese people are.

Arriving in Hanoi was a new breath of fresh air. Every place we go to has fast wifi, there is an abundance of fabulous coffee shops, and the pastries, breads, and cakes are to die for! This is a place that was taught to bake bread and pastries by the French during the colonisation of Vietnam and this art has been taken to mouth watering limits. In fact, if you can't find a decent eating place among the thousands and thousands of establishments, you probably live on dry bread and water! Eating in Vietnam is quite unlike China, (where the food is magnificent, but you go to a restaurant to eat and run). In Vietnam you have time to linger over your food, sit back and drink copious quantities of Hanoi Beer (or your choice of hundreds of different brands) and you don't feel uncomfortable spending time. No one looks at you as if you are taking up another paying customer's seat. Besides, there is nothing nicer, even at this writer's advanced age, sitting watching the girls go by! Oh to be young again.




Walking around Hanoi, my camera constantly demanded to be at eye level. Slim buildings slotted into impossible areas of land, with extravagant fascias cried out to be snapped. Every picture seeming to be a work of the artistic eye, where, in fact, the composition created itself. Point your camera, and press the button. So long as you have a decent exposure and focus, the result is a pleasing work of art that will make any amateur snapper look good.

Our location at the Moonview Hotel made it possible to visit some essential locations. Everyone who comes here should visit the Presidential Palace. Quiet walkways, lined with shady trees take you away from the frantic hustle of pavement cafes and the mass of scooters that seem to be everywhere in the city. Walking across the wide parade ground and being able to take pictures of the fabulous architecture is a pleasant break. Visitors must take some time to visit the museum where you will get an idea of the history of the struggle of Vietnam to become what it is now; an independent, free, bustling country where people can feel safe and life the lives they always longed for.

There are several lakes in Hanoi which locals spend time at fishing, eating in the huge range of cafes and restaurants and just sitting watching the world go around. This is a laid back culture where people smile a lot, and there is a constant feeling of safety.

Vietnam has has a lot of growing to do yet, and if you come here to visit and to enjoy the magnificent view and lifestyle you will be getting the very best of the young and vibrant land.


I'm in love with Hanoi. With the cafes, the restaurants, the girls, and the many places to visit.
Things to do: One must, is to visit the art galleries. Vietnamese artists are rising on the world stage and their work would hang on any wall. Right now prices are as low as they will ever be and wise investment will pay dividends.
Food: Foodies will find Vietnam an absolute delight. Bread and pastries, coffee ,and the delicate tastes of Asia will not mess with the waistline. There are not many fat people here. In fact, the people are what my partner calls 'walking clothes horses'.

Some things to avoid: Every now and then you will be caught out by rogue taxis. They my look like legitimate taxis, but the giveawayis that they do not have the driver's ID in the front of the cab. To all intents and purposes the rogue cabs look the same as the legal ones except for this one thing. Check, or be prepared to pay the cost. It's no shame to get caught out. This happened to us one day, but after being caught out just once, we began to rely on the hotel staff to ensure that we took the right one from the Hotel, and whenever we needed to get back we were able to identify the good guys. Everyone gets caught. Fortunately the sums are not large and you might feel that the cost of a taxi in New York or London is similar.
Have fun in Hanoi and look for my blog on Ho Chi Minh City.

  • Stayed: October 2013, traveled with family
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1  Thank technolink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

For starters, a nice young guy met us at the airport. Smooth check in then up to the room. Good ac, nice bath, very reasonable space, two very small balconies, very clean and very,very well maintained. This is in the old quarter and it is a lovely walk to the lake and the Ho chi Minh complex.All the staff have been lovely. English is no problem here. Breakfast is fine with chefs on hand to cook your eggs. Bar is good but no happy hour :( and Wi-Fi is not working on our floor. (Modem needs adjustments) but plenty of Wi-Fi in the building. This would be our hotel of choice in Hanoi.

Room Tip: We are at the front and can keep amused looking at the street
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  • Stayed: April 2013, traveled as a couple
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1  Thank dickmaleny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Moon View Hotel

Address: 65 Cua Bac Street | Ba Dinh District, Hanoi, Vietnam (Formerly Bro&Sis Hotel)
Location: Vietnam > Hanoi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #221 of 597 Hotels in Hanoi
Price Range: $35 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Moon View Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
A 12 storeys hotel overlooking the West Lake & Truc Bach Lakes (the 2 biggest lakes in town) & Red River offering you a picturesque view from Top Lounge or rooms of hotel. A short drive of 5 minutes to the commercial and cultural centre of Hanoi and 40 min from the Noi Bai International Airport. 40 rooms, Western & Vietnamese cuisine on Top of hotel offer you daily Buffet Breakfast, selection of Room Service or A la cart menus. Meeting rooms for up to 50 people. High speed Internet in every room (Cable Connection) & Wifi in Restaurant, Lobby & Meeting Room is offered all FREE. ... more   less 
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