My wife and I stayed here for the first stop on our honeymoon trip. The staff were incredibly friendly and helpful and they made our stay in Hanoi great. They recommended several restaurants and sites to see and provided a map. The bell boy also took me on his scooter to a nearby money exchange (1 min ride) where the rate was excellent. They also offered to walk me to a bank to do an exchange if I preferred. We stayed 1 night, went for an overnight cruise in Halong bay and came back for a second night stay. They offered to check our bags if we wanted and also upgraded our room when we came back. They also provided vouchers to several services to their spa and a rooftop bar at their sister hotel.
They did arrange round trip transportation to and from Noi Bai airport. There is a fee for transportation but we thought it worth it for not hassling with grab or other taxi.
The hotel is on a very busy street in old town, but if you’re ok with that it helps make it very walkable to lots of shops, restaurants, and nearby sites. It is not quiet, but we knew that and thought it worth it to walk to lots of great food spots.
Overall we would stay again and the staff made the stay so great. They were incredibly helpful and kind.More
- Free Wifi
- Free parking