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Review Highlights
Extremely efficient Transfers between destinations!

We were picked up from our Hotel in Hoi An and driven to Hue, with a friendly driver, who showed us... read more

Reviewed March 30, 2020
X5317REsuzanneh
,
Sunshine Coast, Australia
A great way to try authentic Vietnamese food!

We loved this tour - Our guide Mai was just fantastic. She took us into tiny local restaurants... read more

Reviewed February 23, 2020
nickm252
,
Melbourne, Australia
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323 - 328 of 1,647 reviews
Reviewed November 2, 2017 via mobile

Would sincerely like to thank our Tour Guide over the last few days....he was absolutely amazing filling us in on all of Cambodias History and taking great care of us while showing us all that Siem Reap has to offer.......well done ..Sorphorn....and our wonderful driver Thime.....would highly recommend this company and these two guys to anyone visiting Siem Reap.....

Date of experience: November 2017
Thank Julie B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PhenBT, Client Experience Officer at Buffalo Tours, responded to this reviewResponded November 13, 2017

Dear Julie B

Thanks for leaving us an excellent review of your travel experience you had with Buffalo Tours with others here on TripAdvisor. It's wonderful to know that you had had an enjoyable time in Cambodia with your expert guide, Mr Sorphorn who made your holiday a memorable experience and please trust trust that we will make sure to share this with him. We would love to have the pleasure of welcoming you back as our regular clients.

Once again, thank you for travelling with us and please feel free to contact us at any time for any concern you might have. We wish you the best in your business and personal endeavors.

Kind regards,

Phen PHOY (Mr.)
Client Experience Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2017 via mobile

Best tour guide Sorphorn Tuon and driver Sros. Real ambasadors of their country. Had two excellent days in Cambodgia. Thank's again!

Date of experience: October 2017
Thank simonastr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
PhenBT, Client Experience Officer at Buffalo Tours, responded to this reviewResponded November 13, 2017

Dear simonastr,

Thanks for leaving us an excellent review of your travel experience you had with Buffalo Tours with others here on TripAdvisor. It's wonderful to know that you had had an enjoyable time in Siem Reap with your expert guide, Mr Sorphorn and driver, Mr Sros who made your holiday a memorable experience and please trust trust that we will make sure to share this with them. We would love to have the pleasure of welcoming you back as our regular clients.

Once again, thank you for travelling with us and please feel free to contact us at any time for any concern you might have. We wish you the best in your business and personal endeavors.

Kind regards,

Phen PHOY (Mr.)
Client Experience Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2017

Had a wonderfull holiday of two weeks through Vietnam under the guidance of Buffalo Tours. Our guide spoke so passionately about Vietnam, the history of it and about the people of Vietnam. He was always happy (also in the early morning!), friendly and always with a smile what make it a great discovery tour of Vietnam.

Date of experience: October 2017
Thank Zeeuws V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anh H, Client Experience Officer at Buffalo Tours, responded to this reviewResponded November 9, 2017

Dear Zeeuws,

Thank you for taking a moment to share your recent experience with the Buffalo Tours team! I'm so delighted to know that you were all round satisfied with us and had a ball in Vietnam. Your kind words to Buffalo Tours, especially praises to local guide will be passed on to with the rest of the team.

We look forward to welcoming you again on your next trip to Asia!

Kind regards,
Anh
Client Experience Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2017 via mobile

A Buffalo Tours guide picked us up in our hotel in Hanoi and accompanied us to our night train to Lao Cai.
In Lao Cai we were picked up by a driver and collected our guide on the way. We were dropped of at a guesthouse where we had breakfast and would also leave our big backpacks.
Then our hike started. Our guide gave us clear instructions how to behave towards the street vendors. As it had rained a lot our hike became more of a muddy obstacles course but by helping each other we managed it without falling.
We could take (picture) breaks at our leisure and enjoy the beautiful country side.
We really enjoyed the local home stay with Ms Moo, her family and their pets. The food was delicious, the bathroom clean and the bed was comfortable (and had a mosquito net).
Our tour guide had an excellent English level and we learnt a lot about the Hmong and the support they get from the government. Our guide also gave us the opportunity to look inside a traditional Hmong home.
All transports were very well organized and the guide was always on time.
We recommend Buffalo Tours for gaining a deeper understanding of the culture and the development in the region.

Date of experience: October 2017
Thank X7969NRmarieb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anh H, Client Experience Officer at Buffalo Tours, responded to this reviewResponded November 9, 2017

Dear Marie,

Thank you so much for giving us such vivid and detailed feedback about your experience in Sa Pa. Seems like the heavy rained couldn't stop you from trekking through paddy field and exploring the local villages with its culture. I'm happy to know that you enjoyed your trip totally. Please know that I have shared your kind words with the rest of the team who made this trip possible.

We look forward to welcoming you again on your next trip to Asia!

Kind regards,
Anh
Client Experience Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2017

My mother and I employed Buffalo Tours to organize, schedule and book our entire 10-day trip to Vietnam. Typically this is something we do ourselves, however we were incredibly busy in the months prior and decided to try a private booking service. A friend of ours recommended Buffalo Tours to us, having just returned from their own Vietnam experience via the company.

Kim, the booking agent, was a pleasure to work with. She was incredibly patient as we emailed her hundreds of questions and requests for our customized itinerary. The week prior she made sure to check in on us and provide last minute details. From the moment we landed to our return flight home, the company was available almost 24/7 to address any issues or questions we had about our activities. All of the guides and experiences were wonderful and my mother and I truly feel we got as much of a culture immersion as could fit in 10 days.

Our ONLY piece of feedback is to provide specific times and contact information for the individuals picking us up at the airport and/or the hotel. These were always the most stressful for us as we were never sure who we should be looking for and when.

Overall, we can honestly say our Vietnam experience was incredible because of Buffalo Tours. The guides proved extremely knowledgeable and generously shared historical, cultural and personal insights which truly enriched our visit. They went out of their way to suggest side trips we could pursue on our free time. We can say unequivocally that the Buffalo Tour guides created a personal atmosphere which we could not have replicated on our own.

Date of experience: October 2017
Thank Kendal P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Anh H, Client Experience Officer at Buffalo Tours, responded to this reviewResponded November 9, 2017

Dear Kepeirce,

Thank you so much for sharing with us a beautiful and detailed feedback about your recent experience in Vietnam. Now I feel lucky that we had a chance to serve you when you couldn't plan your self as usual :).

I'm so happy to learn that you and Mom found your time in Vietnam rewarding and Kim - our staff could support you at her best. Guides were helpful and informative, other services ran smoothly.

Your ONLY constructive feedback further details about time and contact information will be forwarded to our sales team for their notes. I also share your kind words with the rest of the team who made this trip possible.

We look forward to welcoming you again on your next trip to Asia!

Kind regards,
Anh
Client Experience Officer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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