We recently stayed in this hotel using it as our base for exploring North Vietnam, staying a few nights over a 12 day period. Staff were incredibly helpful, knowledgeable, friendly and efficient. The women at reception managed to satisfy a lot of guests coming and going, planning excursions and always ensuring we were satisfied. The rooms were very clean and spacious. A/C and fans worked well. Breakfast was good with some variety. The staff arranged all of our trips..and even took us to the station, got the tickets while we waited and made sure we got to our cabin. Also met us on the return trip at 4.30am without complaint or any hint of a tip! They were also very gracious when I thought my bag had gone missing, when it was actually my mistake!:-) Although it wasn't necessary, they did take this as a good time to increase security by using a cable to secure the bags. Laundry was also cheap and well laundered.
Their recommendations were always well thought out and tailored to suit.
When we arrived back on our last day, at 4.30am, they gave us a free breakfast plus a room to sleep in and have a shower but did not charge us! They always went above and beyond.
The location is very good, close to lake and a short walk to market streets. The English skills of the receptionists were excellent.
We would strongly recommend this hotel for a value for money stay with excellent service.
- Official Description (provided by the hotel):
- Located in the centre of Hanoi Old Quarter, Hanoi Old Centre Hotel is in quiet and shady street at 19 HANG HANH Street, less than a minute to Hoan Kiem Lake. This area is served by Restaurants, Bars, Major Post Office, Banks, Local Night Market... Not only convenient for dining, shopping... especially for attractions, it's simple to walk to Ho Chi Minh Mausoleum, The Temple of Literature, Ngoc Son Temple, Water Puppet Theater and Museums. HOC provide different types of room to suit your every need. All rooms are selectively equipped to confine fine bedding, well recognized, some rooms with Lake View, some rooms with City View, Window or Balcony and adequately equipment as Cable LCD TV, Minibar, Air-Conditioner, Fan, Electric Safe, Cupboard, Telephone, Internet access, Computer in lobby (Complimentary), Wifi Access, Work Desk, Sitting area, Hair-dryer, Slippers, Private bathroom with hot shower and Bathroom Amenities. Elevator serves all floors. Staff are well trained and all speak English, are friendly and enthusiastic about our work from recommending where to visit, to eat, to call you a taxi or arranging a tour or onward travel which are highly recommended by all previous Guests. * Complimentary breakfast and mineral water. * Wifi Access available in all rooms. * Internet computers are located in the lobby.Useful Information: ... more less
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- Also Known As:
- Golden Sun Hanoi