I booked and payed for 6 nights in this hotel - in between I went to Halong Bay for 2 nights. While I was gone, the manager removed all my stuff from the room and rented it out to other guests. I came back earlier than planned and caught her red-handed. I found all my clothes in a plastic bag behind the front desk. The manager even lied to me and said the room was being re-furnished / I found other people staying in it. Other than that, it's a clean hotel.
- Official Description (provided by the hotel):
- The Hanoi Queen Plaza hotel is located in the heart of Hanoi in Vietnam, close to the Hoan Kiem Lake and the Water Puppet Shows, in front of several Vietnamese and Oriental restaurants and shopping streets. The Hanoi Queen Plaza hotel is the perfect destination to spend a relaxing holiday in Hanoi and to explore the natural beauties of Vietnam and its history and culture. Our friendly staff provides suggestions about local sites and booking of tours, flights and train tickets, bus tickets to Laos and Sai Gon, bicycle and motorcycle rental. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Cancelon and TripOnline SA so you can book your Hanoi Queen Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.