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“Highly recommended!!!” 5 of 5 bubbles
Review of Wide Eyed Tours - Day Tours

Wide Eyed Tours - Day Tours
Ranked #66 of 796 Tours in Hanoi
Certificate of Excellence
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Attraction details
Owner description: 'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.
Rabat, Morocco
Level Contributor
81 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
“Highly recommended!!!”
5 of 5 bubbles Reviewed August 19, 2014

We used the services of WET to organise our recent 39 day family trip through Vietnam and Cambodia in July and August 2014 and I cannot recommend their services more highly! Ms Nga Hoang was extremely efficient and patient with my hundreds of e-mails, queries and changes!

The hotels and activities selected for us were spot on with what we enjoyed and bar one or two experiences we probably would not do again we could not find much fault with anything!

The guides and drivers who met us at airports, ferried us around and took us on tours were wonderful and extremely good with the kids! The information provided prior to our arrival ensured that everything went smoothly, there were no glitches in the organisation and despite several changes when there due to weather etc, it all went like clockwork.

We honestly had the holiday of a lifetime thanks to Nga and Wide Eyed Tours!

The highlights :
Cu Chi Tunnels
Mekong Delta trip and Sampan boats
Back of the Bike Tours Saigon
Snorkelling Nha Trang
Hoi An - absolutely everything, but most of all cycling trip with the fabulous Ms Hang!!!
Hai Van pass en route to Hue
Hue Motorbike Tour
Hanoi - Waterpuppet show and the lovely restaurant recommendations!
Halong Bay
Sapa
Siem Reap - Phare Circus, Quad Bikes, Temple cycling
Phnom Penh

Visited July 2014
Helpful?
Thank WendyT67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, September 2, 2014
Thank you so much for your lovely review. What a wonderfully long family holiday. You must have some beautiful memories to cherish and we are so happy to have been involved. Our Ms Nga is a treasure and very focused on creating the best experience for our clients.
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253 reviews from our community

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English first
Melbourne, Victoria, Australia
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Wonderful Viet Nam holiday”
5 of 5 bubbles Reviewed August 11, 2014

We have have just returned from an amazing 20 day tour in Viet Nam with Wide Eyed Tours, including trekking in the mountains of Sapa with a home stay in Loa Chai village, motorbike tour of Hue learning the history, sailing on the tranquil Ha Long Bay, relaxing by the pool in Hoi An and lets not forget the shopping! and much more. All recommendations from WET were spot on. We saw so much in the 20 days and yet have returned refreshed and recharged, largely due to the organisation of the WET team. From our initial enquiry email Travis and Chi have been extremely patient while we finalised our itinerary. With the itinerary being all confirmed and finalised before departure this meant we were able to relax and enjoy every aspect of our holiday. All our tour guides were very friendly and full of knowledge, sharing this with us along the way. Our drivers were extremely competent, at times there were some challenging conditions, we always felt very safe. We (my husband and children aged 15,12 & 9) highly recommend a Viet Nam trip with WET, so many happy memories, we haven't stopped talking about it. Would do it all again in a heart beat!

Visited July 2014
Helpful?
1 Thank Penelope J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, September 2, 2014
It is thrilling to get such a wonderful review. We love to hear people say that they haven't stopped talking about it and would do it all again in a heart beat! If you do decide to do it all again our wonderful Ms Chi is ready. She's a treasure isn't she. Thanks so much for taking the time to write a review.
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Bunbury, Australia
Level Contributor
37 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
“Go and visit Vietnam and Cambodia and do it with Wide Eyed Tours!”
5 of 5 bubbles Reviewed August 3, 2014

From the first response to my email query to the departure in Phnom Penh this was an amazing trip with outstanding service from the Wide EyedTours Team. Miss Chi was super professional and helped to make suggestions about places to visit before we left and then was able to organise an outstanding tour. I travelled with my 14 year old son and there were activites for both of us as well as some wonderful sights and scenery. We spent 3 weeks in Hanoi, Ha Long Bay, Hue, Hoi An, Ho Chi Minh City in Vietnam and Siem Reap and Phnom Penh in Cambodia. Every transfer and tour was smooth and we were so impressed with the organisation. It was a great pleasure to meet Miss Chi in Hanoi. She also contacted us at each new destination to make sure that the accommodation and tour was going well and was genuinely concerned about our enjoyment. All of our guides were outstanding, with great English skills as well as understanding and knowledge of the area. The motorbike tour of Hue was an absolute highlight as was the cruise on Ha Long Bay. Actually, the Angkor temples at Siem Reap were pretty special too! In fact, everywhere we went was fantastic.
We met wonderful, friendly people and we can't wait to take other members of our family back to these countries to show them the beautiful sights.
Thanks to the team at Wide Eyed Tours, they were simply outstanding

Visited July 2014
Helpful?
1 Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, September 2, 2014
A fantastic review! Thank you so much. Sounds like every day was as amazing as the next. How special to create such wonderful memories with your son. We look forward to looking after you and your family on your next trip. Ms Chi is a treasure isn't she!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gladstone, Australia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Hanoi Vietnam”
5 of 5 bubbles Reviewed July 31, 2014

HELP IN HA NOI
I was lucky to be introduced to Wide Eyed Tours based in Hanoi by an Australian friend. I sent an email for help with accommodation and airport/ hotel transfers. Chi a young lady with the tour company responded. All was attended to quickly and the prices were excellent.
You know what it's like when you arrive at a destination for the first time, will I see or find my driver? There it was my name clearly typed on a board and then to top it off the hotel was excellent.
It got better chi even met me in the city and helped me barter for some lacquer paintings I had been looking to purchase for days. When I first asked the price for one it was $US80.00 and I ended up getting 4 paintings for $180.00.
So get in touch with Chi at Wide Eyed Tours she is a champion .
Cheers Julian

Visited July 2014
Helpful?
1 Thank Julian492014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, August 4, 2014
Our wonderful Ms Chi has looked after you well. She is amazing isn't she. Thanks so much for your lovely review. Hope to see you again.
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Melbourne, Australia
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“5 day push bike tour from Hanoi to Ninh Binh return”
5 of 5 bubbles Reviewed July 28, 2014

Had initial reservations when we found out we were the only two on the bike ride. However our guide and driver were enthusiastic and organised. We thoroughly enjoyed their company and the hotels, meals and activities they organised. Our guide Pham Manh Hung, spoke English very well and was able to explain lots about Vietnamese culture. He arranged for us to visit a house where a family was singing to its ancestors, something we'll never forget. Have many great memories from our ride which was conducted in a professional, friendly manner. Wouldn't hesitate to travel with Wide Eyed Tours again and can't wait until we do. Lee and Al

Visited July 2014
Helpful?
1 Thank Lee-Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, August 4, 2014
Great to hear you had a wonderful bicycle tour. Thanks so much for your review, we very much appreciate you taking the time to do it. Hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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