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“Excellent service - most enjoyable tour!”

Wide Eyed Tours - Day Tours
Ranked #67 of 806 Tours in Hanoi
Certificate of Excellence
More attraction details
Attraction details
Owner description: 'Experience our experience. We've lived, loved, partied and worked here in Vietnam for the past 11 years. We don't want to be the biggest tour company, but we want to be proud of the trips we run and proud to send people home with the memories of a lifetime.' Founders Travis & Mike. This western managed company that employs Vietnamese staff is based in Hanoi and offers set departures and customised tours. The tours range from adventure and active to luxury and relaxation.
Australia
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Excellent service - most enjoyable tour!”
5 of 5 bubbles Reviewed May 22, 2012

We booked a 10 day tour with Wide Eyed Tours. We were not disappointed.

We ourselves were recommended this tour by others in our area who had used this firm.

The service and attention to detail were impecable. Our Tour Guides were very attentive to our needs, were very well informed and gave us very personalised attention - in short, they were professionals who took pride in their job and left us with very memorable and pleasant impressions of Vietnam.

We intend to use their services again when other members of our family, we hope, can accompany us back to Vietnam to do more exploring.

We most definitely recommend Wide Eyed Tours to anyone visiting Vietnam looking for quality and value.

Visited May 2012
Helpful?
5 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, May 25, 2012
Great to hear you had such a memorable holiday and thank you so much for the review. We look forward to looking after you and your family and friends again in the future.
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259 reviews from our community

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Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Any
English first
Broome, Australia
Level Contributor
65 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
“Best motorbike tour ever”
5 of 5 bubbles Reviewed May 22, 2012

Myself and three mates from Oz' are just back from 7 day motorbike tour and 2 days on Halong Bay, all booked through Wide Eyed Tours.
Their service was exemplary - nothing was too much trouble. When a fifth member of our group had to back out at last minute they gave is money back (although they were not obliged to).
The base hotel (Hanoi Club) is first rate. The other hotels were always the best available in town.
The food was always delicious, although you wouldn't want to go if you did not have an adventurous palate).
The bikes (Honda 250's) were a little tired, but did stop, start, and have reasonable tyres.
The scenery was mind blowing - it looks even better than in any photos you've seen.
The people were just so, so friendly, and the children were so neat, tidy and polite.
The cruise boat (Halong Jasmine) was superb - only two years old and must be nearly five star!
Would we go back to Vietnam, yes! Would we use Wide Eyed again, ABSO-BLOOMING-LIKELY :)

Visited May 2012
Helpful?
5 Thank jrk36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, May 25, 2012
John, thanks so much for your fabulous review. We are so pleased you had a blast on your motorbike tour and that you loved Ha Long Bay and the Jasmine Cruise so much. We would love to look after you and the boys again on your next tour. A central motorbike tour next time!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Professional and helpful”
5 of 5 bubbles Reviewed May 21, 2012 via mobile

Booked through House of Travel in NZ with a custom itenerary. The staff were very helpful throughout our trip-and the emergency contact number was fantastic for sorting out minor problems. Especially enjoyed the motorcycle tour of Hue.

Helpful?
3 Thank hkahussein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, May 25, 2012
Thanks for spending the time to write a review. We have a strong relationship with our travel agents, particularly House of Travel in NZ. Great to hear you loved the motorbike tour in Hue, it is often the unexpected highlight of everyone's tour.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bendigo
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
“Our tour of Vietnam with Wideeyedtours”
5 of 5 bubbles Reviewed May 15, 2012

Our tour was a great experience from Hanoi all the way down to Saigon, our tour guides were very good and all had a wealth of knowledge of there country ,If I was to go to Vietnam again I would use wideeyedtours tours because of there professionalism and there approach to there clients .
Jill&John M

Visited March 2012
Helpful?
4 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, May 25, 2012
Thanks Jill & John for taking time out to write a review. We all get a thrill when our customers give such positive feedback. We hope we can look after you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rivalta di Torino, Italy
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
“experienced, precise, reliable”
5 of 5 bubbles Reviewed May 11, 2012

we spent a 10 days vacation in Vietnam, visiting Ho Ian, Hue and Hanoi, asking Wide Eyed Tours to organise transfers, flights and hotel reservations.
Everything worked perfectly, the hotels were all of our liking (2 of them really fabulous), the transfers were always in perfect timing and all the transfers were confirmed by telephone the previous day.
So... perfect!!

Visited May 2012
Helpful?
3 Thank nannicasalegno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChiOi, General Manager at Wide Eyed Tours - Day Tours, responded to this review, May 25, 2012
Thank you so much for taking the time to write a review. We hope we see you again in the future, perhaps for a trip to Cambodia or Myanmar. Happy travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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