We booked this company without shopping around much, and I cannot see how we could have end up with a better experience. We did the three day, 2 night cruise.
Our room was stunning, comfy bed, bathrobes, modern ensuite, tv (movies provided on usb from reception) and balcony.
The food was incredible. Buffet breakfast with western and Asian food. 6 course evening dinners. My fiancée normally doesn't like seafood but enjoyed most of the dishes.
The staff are all great. Viet on reception and our day trip guide Noi were the best.
Excursions included a beach visit, caves visit, pearl farm, and kayaking from the day boat. All this for the equivalent of £250.
I haven't even mentioned the highlights of if all, which is of course HaLong Bay itself. The most beautiful natural creation I've seen anywhere worldwide.
Just a perfect experience all round.
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