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“Great Hotel in Halong”

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Royal Villas Halong
Ranked #23 of 64 Hotels in Halong Bay
New York City, New York
Level 4 Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great Hotel in Halong”
Reviewed October 23, 2013

Choosed this hotel on Agoda for my 5 days business trip recently and it is really a great choice. Hotel upgraded me from Superior room to Deluxe room with sea view, room is very clean with elegant design. Breakfast was limited choice but quite ok compare with other hotels in the same area. Hotel has swimming pool and especially "Casino" and it is only Casino in Halong for you be refreshed after long day travelling or doing business. Staff is very attentive and friendly. Hotel has good location for whom want to enjoy day boat tour as it is very near to Bai Chay Tourist Harbour. Thank you Royal Hotel and Villas, I definitely will come back and recommend your hotel to my friends.

  • Stayed September 2013, traveled on business
    • Value
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Helpful?
3 Thank James1807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ha Long R, Director of Sales at Royal Villas Halong, responded to this review, October 30, 2013
Warmest greetings from Royal Villas Halong ,

We are very happy to receive your great support and review on Tripadvisor.

We hope that Royal Villas Halong and its all staffs will have another chance soon to welcome you as well your family to stay with us.

Best regards from Royal Villas Halong!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Swedish first
  • Any
English first
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 14, 2013 via mobile

Stayed for one night, rooms were lovely and tidy.

After checking in we decided to have a look at the casino - very awkward..... the hotel displayed posters of call girl hotlines and seemed to cater more for "men"

All in all if that dosnt bother you it was a great room and breaky was a all you can eat with a lot of different type foods.

  • Stayed June 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ruthleilawilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Itacare, BA
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 23, 2011

The hotel facilities are very good. The pool was wonderful to cool off. Lovely view overlooking the bay of Ha long. The rooms were very clean and cleaning staff and restaurant staff were very nice and friendly. The breakfast buffet included in the room was very nice and good variety of western and Asian cuisine. The spa looked nice

Room Tip: deluxe supervisor room -sea view
See more room tips
  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank Leonardo1108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 3, 2011

i had stay in the right hotel , good location , nice room, almost the room are sea view , the staffs are very pretty and help full, nice swimming pool, restaurant ok ,
have time sure i will come back

Room Tip: room on the south side are quieter
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  • Stayed October 2011, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
3 Thank leonlinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 5 Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 26, 2010

We stayed with Royal Hotel Halong for 1 night. Luckily we checked in late evening and only stayed for 1 night.
At check-in, there is no greeting, the receptionist just talked to our guide. No acknowledgement of our presence at all and they kept our passports. Felt like communism in the treatment overall.
A musty smell lingered in the lobby.
Upon entering the room, there was an unmissable stronger musty smell. The room looked dated and worn. Decor was like the 80s. Quite a number of mosqitoes in the room. The amenities were complete - razor, cottoon bud, toothbrush, shampoo, shower gel, soap, shower cap. Toothpaste was green and we didnt use it as origin was unknown. Shower gel didnt smell too good. Tea coffee making facilities but rather pathetic on choice of beverage. Cushioned seats didnt look clean and the ceramic flooring didnt add cosiness to the room.
Around 10pm, the karaoke opposite us was loud and disturbing coupled with the remote control beeping sounds of the vehicles. We complained to the receptionists and was told that they would inform the karaoke side. Eventually, they offered to change us to a different room with twin beds as the hotel was full. Truth is the hotel didnt feel or look full at all. We couldnt understand why they wouldnt give us a better positioned room with one queen or king bed so that we could have a good night sleep. We didnt change as the bed type was unsuitable. The room we had ahd absolutely no view at all. The air conditioning system was also not working properly. We set to 13 degrees and felt quite warm still.
We woke up around 5+by some noises which were on and off through the night and people banging doors after late night at the casino. Could hear the next door, door knockings, people at the corridor talking and walking.
It was drizzing. As the room was in a separate but nearby building, we requested for an umbrella which we had to sign for and it was broken.
The breakfast room had strong musty smell accompanied by numerous flies on, around and over the bread and cakes. The cook didnt know what was sunny side up for the eggs and the server had no desire to serve. There was no brown sugar or any attempt to try and understand what the guest required. There were not so many tables occupied then, The food was limited in choice and looked so unappetising that after my husband tried the tasteless noodle, we left. Even the coffee was not up to par.
We decided to leave the hotel early. Horrible for a 4 star or self acclaimed 5 star hotel. No way for a 3 star either. It is apparent that there was no effect put into the management of the hotel at all.
The glorious buildings were wasted in the lack of care and service. Although the hotel was in the middle of nowhere, it has good view of the Halong Bay if you are at the right room. No one would travel to Halong Bay to view the hotel's carpark paying for a 4 star hotel rate.
Its ridiculous for a hotel to be run in such manner. Wonder if there is a Gordon Ramsay similar for hotel management?

  • Stayed April 2010, traveled as a couple
    • Value
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Helpful?
8 Thank wwtravellersg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Halong Bay hotels

Taipei
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 28, 2008

I just finished my 4 days trip in Vietnam. We spent 2 nights at Royal Villas Halong Bay. This is a nice hotel with a very pretty swimming pool. People working in the villa are very polite, you can always see smiles on their faces. It's not far from the night market - only about 10 minutes by walk. The only thing not perfect is the airconditioner in the room - it is extremely freezing at night even thou I've turned it to low fan and 28'C. Compared with the hot weather outside, it is not too bad. I would recommend this hotel to stay in Halong Bay.

  • Liked — sunset bay view
  • Disliked — restaurant
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank ArrogantCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Villas Halong

Property: Royal Villas Halong
Address: Ha Long Street, Bai Chay Ward, Halong Bay +8433, Vietnam (Formerly Royal International Hotel & Villas)
Location: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Halong Bay
#13 Spa Hotel in Halong Bay
#15 Luxury Hotel in Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Villas Halong 4*
Number of rooms: 134
Official Description (provided by the hotel):
Deluxe Room: Safety and spacious with beautiful bay view, 36-square-meter Deluxe rooms promise a very comfortable and joyful stay in Royal Hotel & Villas Halong Bay. Beside the 4-star-standard facilities and amenities, en suite bathtub separated with shower, the rooms are equipped anti-insect screen on doors and windows which guarantee opportunities to sink yourself in the fresh air from sea for your memorial stay. Suite Room: This is exactly what we call Suite room! With 72 square meters, divided into one living room and one bed room, the rooms welcome you as a VIP with everything you need for a truly comfortable and memorial holiday in Halong. Besides, the outdoor terrace roof with table and chairs beneath a big umbrella, on place you could enjoy Halong Bay view night and day. ... more   less 
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Also Known As:
Royal International Hotel And Villas

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