Stayed last January for business.
Location - Pros: Near mall and public market where in you can buy souvenir. Cons: Since it is near the public market, sometimes their elevator has a fish smell on it. It is also in front of construction making it noisy at night making us have hard time sleeping.
Bathroom - It was nice that their standard room still has a bathtub on it. Downside is their bidet. It is way too short!
Breakfast - Limited choices of food only though I love their fruit selection
Service - I think they should improve it more. We arrive at midnight, and they didn't even assist us with our luggage. It was also nice to know that most of their Front Office Staff know how to speak in English as I observed in Vietnam. There is a language barrier to the people since only few know how to speak and understand English. I would like to commend also Mr Ahn, Front Office Supervisor. He was very accommodating and helpful during our stay. He even shares interesting facts about Ha Long Bay and tourist spots which we can visit.More
- Free Wifi