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“Our best hotel in Vietnam” 5 of 5 bubbles
Review of Royal Lotus Hotel Halong

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Royal Lotus Hotel Halong
Ranked #5 of 61 Hotels in Halong Bay
Toronto, Canada
Level Contributor
487 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 455 helpful votes
“Our best hotel in Vietnam”
5 of 5 bubbles Reviewed December 28, 2012

I was astonished to read the number of negative remarks about this sparkling new hotel that simply delivers everything that I as a traveler require and expect. The person who complained about its being his worst hotel in Vietnam should count himself lucky. It is popular and busy, which means that with 15 stories, you may need to wait a little longer for an elevator at peak times, but I have been in many more prestigious hotels where the problem was a great deal more acute. The rooms and en suite toilets, in size, fixtures, and amenities provided, easily match those of a top international 5-star hotel. Contrary to some insomniacs, I found the firmness of the bed the recipe for a perfect night's sleep, and the breakfast that followed was better than most on my 21-day tour. Perhaps one can quibble with the choice of the 4th floor for the breakfast room, as access by elevator is less convenient, and you cannot judge the weather and required clothing without descending. The hotel has 3 restaurants, none of which we tried on our single overnight, but the large indoor pool is impressive, and the exercise facilities rather good. If, like me, you are staying a short while mainly to cruise on the Bay, this ---at about a Km from the pier----- is ideal. If you have come to spend your time in the town, it is rather some distance away, but who in their right minds would want to?

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank davidgoldberg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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242 reviews from our community

Traveler rating
    93
    91
    40
    16
    2
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

Hotel was fairly quiet, nice clean large rooms. The hotel is a little in the middle of nowhere so relaxing at the roof top bar is easy.

We had some water damage in the floor from the bathroom shower, but otherwise great rooms. Breakfast was a little limited but fresh. The Staff are friendly and helpful.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Antonio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garden Grove, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

We got a trip to Ha Long Bay on the Boat and slept over for 2 nights. Halong is beautiful like a heaven with great view and some of wonderful cave . We thought that we will go back to hanoi after Boat trip in halong but something make our mind changed on last minute when we got back to HaLong City to stayed more 2 nights at Royal Lotus Hotel .
Once again our family really excited and enjoyed our trip in Ha Long city with great Hotel . All the staffs at Royal Lotus very friendly and good service. Nice room with high quality, comfortable sleeping on the bed with soft Pillow , Breakfast over enough for 5 star hotel . My room facing to City View , Its quite nice and relaxing for whole city . All my family really got a sastify trip in HaLong to stayed with this Hotel . And Specially the Manager here is Mr SON very helpful with us . He tried all his best to make us felt like home while we were stayed here and celebration for my birthday on 25 Nov . For sure we will come back Halong again for our vacation trip on next summer .

Room Tip: Should go to Ha Long Bay atleast 1 time
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
120 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed November 26, 2012

This hotel is modern and clean. I only stayed for one night and my standard room was HUGE and clean clean clean. The bathroom has two sinks, a big tub, and shower. The only negative for the room is the bed, which is really really really firm. The breakfast is good and the restuarant is located on the fourth floor of the hotel. Go early as it can get crowded and seating is somewhat limited. The free wifi is only available in the lobby and other public areas.

The property is located away from town, so finding a decent place to eat is a challenge.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank i-gots-wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coeur d'Alene, Idaho
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

We loved the room and the staff was very professional. Our only issue was an extremely hard mattress. We only stayed one night, but would have asked for a different room if we stayed longer because of the bed. Breakfast buffet was adequate. Would stay again.

Stayed November 2012, traveled with friends
Helpful?
1 Thank Darce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
62 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed October 25, 2012

I stayed there one night for a business trip. The rooms are huge and have modern furniture. Staff is very friendly and helpful.
The Spa is something I have to mention extra as it was the perfect place to relax after a long trip!

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JustOnTheWay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

After doubting for a long time between sleeping in the bay on a boat or going safe by sleeping in a hotel in Halong Bay, we chose for the safe option. And we were glad we did because when we were in Halong Bay the days were sunny but during the nights there were heavy rainfalls, thunder and strong winds.
The hotel itself is just perfect; it's new, staff is friendly, breakfast buffet has excellent choice in both continental and vietnamese breakfast and the rooms are very clean and stylish. However.. Location is very far from the centre. It takes you at least 30 minutes walking to the centre. Of course taking a taxi is never a problem, because there is always one parked outside and costs around 2 euros by meter, but we like to walk a little bit and then get to where it all goes down..
So if you don't mind taking a taxi (or perhaps if the hotel would introduce a shuttle service) this hotel is definitely recommended. If not; try one of the hotels near the city centre.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ErikLaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Lotus Hotel Halong

Property: Royal Lotus Hotel Halong
Address: A 13, Block1, East of Hung Thang 2, | Bai Chay Ward, Halong Bay 80175, Vietnam
Location: Vietnam > Quang Ninh Province > Halong Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 61 Hotels in Halong Bay
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Lotus Hotel Halong 4*
Number of rooms: 147
Official Description (provided by the hotel):
Royal Lotus Hotel Halong offers a touch of Vietnamese hospitality where the cozy of Halong meets the sunrise with the panoramic bay vista and calming sea breeze makes your holiday experience a glorious one. 147 Rooms with international standard of room amenities and facilities. Experience yourself with local and international cuisine at Lotus Wine Dine or Japanese one at Hana Hana Japanese Restaurant. Relax at swimming pool to enjoy the view of Halong Bay or visit Bai Bua Thai Spa for beauty and health treatment. ... more   less 
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