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All reviews green garden daily buffet indoor and outdoor swimming pools bay restaurant absolutely loved our stay here min taxi ride garden view first floor wonderful trip living room dinner buffet business trip front desk staff would definitely stay here again our honeymoon pool bar hot water
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Reviewed April 28, 2019 via mobile

Our family of 5 from Australia stayed 4 nights at this resort and the time of our stay included one of the peak weekends for domestic travel and despite this the customer service was excellent and our family felt very well cared for, the staff were excellent, nothing was too much and they offered us great tips and help with seeing the sights of Halong Bay. The resort was clean there is a great pool for kids, taxis to town are cheap and regular. We had the buffet dinner and the food was excellent, delicious and plentiful. Beautiful view of Halong bay from our balcony window. Thanks Royal Lotus Resorts & Villas for a great stay

Date of stay: April 2019
Trip type: Traveled with family
Thank Fordy5s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2019

We spent our time here for 02 nights. Our first impression is the villa so nice with a lot of green tree, that makes we feel comfortable under the bloody hot weather in Ha Long. Guest Relation Manager welcome us with her warmest smiling. After getting to the room ( 4091), we come down to enjoy swimming..How amazing !!! The swimming pool so bigg, nice and that makes we feel most pleasure here : there is 02 swimming pool, one is hot water inside, and one is cool water inside. There is a variety kind of foods in Breakfast for us can choose. We would like to say big thanks to Ms Oanh_GRM and Ms Phuong – GRO , they are so kindly and helpul when we need for help. I will surely come back if the next time I have chance to visit Ha Long again.

Date of stay: April 2019
Thank Trangthanh2493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLotusResortGM, Giám đốc quan hệ khách hàng at Royal Lotus Halong Resort & Villas, responded to this reviewResponded 2 days ago

Dear Trangthanh2493,
Thank you for taking time to review our property. We appreciate your great review and are happy to hear that your stay with us turned out to be lovely by our facilities, foods and services.

We sincerely hope that you will be able to visit us more often.

Thank you and best regards,

Guest Service Manager,
Royal Lotus Halong Resort & Villas.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019

Had a great time at the royal lotus resort, the services was amazingreceptionist staff are helpful and friendly. Towels provided by the pools is high quality and very clean. Food was lovely and had a great selection. Recommended staying here if you want a relax stay. I was always welcome with smile and warmth.
Thank you for a great hospitality.

Date of stay: April 2019
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Lovetravel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLotusResortGM, Giám đốc quan hệ khách hàng at Royal Lotus Halong Resort & Villas, responded to this reviewResponded 2 days ago

Dear Lovetravel S,

Thank you for choosing to stay at Royal Lotus Halong Resort & Villas. We are glad to hear that you enjoyed your stay with us and we are looking forward to welcoming you back to our resort in the near future.
Thank you and best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2019

Room having standard facilities. TV with some common channels (not the good ones). Bathroom only have a shower, quite small. Each house has 5 bedrooms and a common room. They may arrange some family sharing a house. There's a outdoor and a indoor swimming pool for the whole resort. Indoor swimming pool is with warm water. Outdoor one is quite narrow, plus side is it has play field for children. The restaurant is not very good. They serve buffet but lack of sea food. And the dishes are not changed very often. You may see some same food in the morning compare to previous evening. On the other hand, the environment is quite good. Many trees. You can walk to a lake side or to the beach (only for fresh air because the beach is not swim-able).

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank whalebeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2019 via mobile

I've been travelling to many places in Vietnam and other countries for my business or leisure purpose. Thanks to my friends's recomendation, I spent this time here with my relatives's family at Royal Lotus Halong Ressort and Villas. How a wonderful stay at a very nice resort with facilities and services, especialy helful staff! I hope to retturn here one day and would recommend this resort & villas to others.

Date of stay: April 2019
Trip type: Traveled with family
Thank DucToanBui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLotusResortGM, Giám đốc quan hệ khách hàng at Royal Lotus Halong Resort & Villas, responded to this reviewResponded 2 days ago

Dear DucToanBui,

Thank you for choosing to stay at Royal Lotus Halong Resort & Villas. We are glad to hear that you enjoyed your stay with us and we are looking forward to welcoming you back to our resort in the near future.
Thank you and best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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