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Michael
Hanoi, Vietnam

Very bad security service

Review of Van Hai Hotel
1.0 of 5 bubblesReviewed Sep 17, 2012
On Sat (15th), Sun (16th) in September I came to meeting all day at 11floor of this hotel. I parking my scooter at security area. And in the afternoon the security man came to ask me to pay 10000 đ for parking scooter. I never see any hotel ask money for parking scooter in the world like this hotel. It’s so stupid and crazy, cause we paid meeting room and tea break at that time.
Date of stay: September 2012
Trip type: Traveled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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13 - 18 of 41 reviews
Reviewed March 25, 2012

excellent location, very helpfull staff, great food.. Would stay again!

Date of stay: March 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank tammossman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 21, 2011

We stayed at 10th Floor and the view was breath taking. The hotel provides all the basic necessity. The room we occupied was big and plenty of room for children to run around.

Room tip: Choose a room facing the frontal bay
Date of stay: December 2011
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zoefied
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 20, 2011

Last week I stayed at Ha Long city. Everything is OK: friendly staff, clean room. My room has two windows. A seaview and the bridge view. You take 15 minutes to walk to the night market. I see distance cease to be big problem

Date of stay: August 2011
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank hafnguyen87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 1, 2011

When arrival the hotel, their hotel staff welcome very friendly with nice smile, they help me check in hotel and help us to understand more about the tours to visit Halong Bay, I took a short trip to visit Halong market, enjoyed seafood in Halong, its very delecious. I love seafood very much. The staff in Hotel help me to walk around halong city. I stayed in hotel for one night and hotel's view is great at night and early morning. I wish I will come back hear.

Date of stay: August 2011
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Silvia T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 24, 2011

I stay in Van Hai Hotel for 1 night, and I found that, this hotel are new facilities, good qualities, This hotel change alot and staff do better than I thinks.
good location, trekking in very nice road, sea view is great, I like Halong Bay, It's very beautifull.

Date of stay: July 2011
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Sofia N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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